We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tech Support

Digt-S.pro

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Complaints

Customer Complaints Summary

  • 63 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CYB Dig withdrew 39.95 from my checking account without my authorization. I don't know what or who this company is affiliated with it. I want a full refund.

    Business Response

    Date: 08/22/2022

    We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name “***** *****” or the email address “************************”. To help us further investigate this issue, can you please provide the customer’s first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.

  • Initial Complaint

    Date:08/15/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting charged from my **** *** account I never heard of this and I keep on trying to get charged on.I want this remove from my account My account ***********

    Business Response

    Date: 08/15/2022

    There were no successful charges to the credit card. We have blocked the credit card in question from any future attempts.

  • Initial Complaint

    Date:08/08/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charged $39.95 to my bank account and I truly have no idea who they are, what they are about and where they are located. I know nothing about the company or the charge. I see several of the same complaints on your website against this company..What is my next step to get the charge reversed. Also, how did they get my bank account information? Please help me..

    Business Response

    Date: 08/08/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:08/08/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Digt-S.Com has been charging our credit card $39.95 a month since Nov.12,2021. we have no idea who they are or what they do and have been unable to reach any one. Thank You

    Business Response

    Date: 08/08/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:08/04/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unknown company and charge to my debit card. The company Digt-S.com phone # 855-********. Thank you. **** ***** ************ 

    Business Response

    Date: 08/04/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/26/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve had 4 charges from this company for 39.95 and I have no idea what this is. I can’t find any way to contact this company.

    Business Response

    Date: 07/26/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/19/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just happened to have scrolled through my debit charges, and this company charged $39.95 to me. I've NEVER done business with these people, and I have NO IDEA who they are. I skimmed through something like 80 complaints on BBB and it seems they do this all the time. Almost every complaint was this same situation.

    Business Response

    Date: 07/19/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 07/19/2022

    Better Business Bureau:

    I found two more of the same charges (3 total)

    I still have no idea who these people are. I need all of these charges refunded, not just the kne I caught today.


    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. 

    Regards,


    **** *******

    Business Response

    Date: 07/19/2022

    We have already issued a refund for $119.85 (USD) processed on July 19th, 2022. Please note this refund may take 3 to 5 business days to appear on the credit card statement. 

  • Initial Complaint

    Date:07/12/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/10/22 I had a charge on my ******* card from digt S.pro for $39.95. I have no clue who this company is or why I am being charged. Tried to find company with the little info I have (the billing name) and can’t find anything.

    Business Response

    Date: 07/12/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/07/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charged me 39.95 around July 2 and I’ve never heard of them nor authorized them to charge my card.

    Business Response

    Date: 07/07/2022

    We attempted to refund the transactions on the credit card in question but the customer's bank has declined the refund. We have blocked the associated credit card with the transactions to ensure no future charges occur and suggest having the customer contact their bank to resolve this issue.

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I wanted to watch a movie so I went threw this subscriber I choose to pay a 1.00 fee and did not check the extra fees of 39.95 they have taken it off my card account 3 different times as a result it also made a few of my bills not be paid I've tried to call and unsubscribe to no resolve also the total was over 226.56 with having to pay late fees as well plz help thank you I wish to receive my money back as well as unsubscribe from this site plz and thank you

    Business Response

    Date: 07/06/2022

    We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name “******* ******” or the email address “*************************”. To help us further investigate this issue, can you please provide the customer’s first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.

Digt-S.pro is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.