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Business Profile

Tech Support

Digt-S.pro

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 65 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/27/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My debit card was charged $49.95 on 11//25. I don't know what these charges are for and I did not authorize them. It seems like a scam. I want them to refund me my money and never charge my card again

    Business Response

    Date: 11/27/2023

    There were no charges to the credit card. We have blocked the credit card in question from any future attempts.

    Customer Answer

    Date: 11/29/2023

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ***** ******

  • Initial Complaint

    Date:11/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    On 11/06/23 I signed up for **** ******* service. They asked me to link my account after linking my account I noticed a website *** ****** deduct 1.00 dollar of my debit card I thought it was from Lime as a one time fee. But once I completed my **** **** **** company took payment from another name. Didn't think anything of it until today 11/11/23 my account informs me *** ****** made an unauthorized transaction of 49.95 for no reason. I'm trying to block them and contact them but can't seem to find them I need my money back and they have got to be stopped!

    Business Response

    Date: 11/23/2023

    There were no charges to the credit card. We have blocked the credit card in question from any future attempts.

  • Initial Complaint

    Date:11/08/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My debit card was charged $4.95 on 11/08/23 and then $39.95 on 11/08/23. I don't know what these charges are for and I did not authorize them. It seems like a scam. I want them to refund me my money and never charge my card again.

    Business Response

    Date: 11/09/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:11/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company poped up when I was ordering take out making me feel as if they were the merchant and I needed to pay them for my food. It didn’t say anywhere I would be charged a monthly fee. Once I entered my info I then realized that I still had to pay for my food and this made me very nerves that I had been scammed. $49.95 (10/27/23), $1.95 (10/23/23), never did I ever agree to these charges.

    Business Response

    Date: 11/07/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:08/07/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have multiple charges on my credit card for this company and have ordered no such services! $154 dollars! I want these charges refunded and all future transactions disabled immediately.

    Business Response

    Date: 08/07/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:08/04/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I downloaded a call recorder app from google play. Most app have in app purchases and require a credit or debit card. At no time did it say my card was going to be charged. I was redirected to another website that was unrelated to the call recorder app. I exited out of it confused. It said to go to google play subscription to cancel but it wouldn't let me. Still unaware of how much was going to be charged and what it even was. I turned off my card because I couldn't figure out who, what or even how much or what for and no way to stop it. They still were able to bill my card for 49.95 from DIGCO-S out of Florida. I'm going to have to get a new card. This is the worst scam.

    Business Response

    Date: 08/04/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/12/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    According to my monthly statements from my credit union, I am being charged $39.95 per month from my checking account. I do not know what I am purchasing. I have never even heard of this company until I checked the statements, and I certainly never authorized a transaction here. The dates of the charges are as follows: April 10, 2023, May 11, 2023, June 9, 2023, July 8, 2023,

    Business Response

    Date: 07/12/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 07/12/2023

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    **** ********

  • Initial Complaint

    Date:07/05/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently noticed reoccurring debits to my credit card from ***********. I haven't made any online purchases nor have I gotten anything. I don't keep money on my card anymore, but if I forget to transfer to savings they get me. As far as I can tell the first charge was on 3/25 for 4.95, 4/2 for 39.95. I got credit on 4/27 for the two amounts. But on 4/27 I was again charged 4.95, 4.95, and 39.95 again. could you please get me a reimbursement for 49.95 and put a block so they can't do this again? Thank you, Janis c****

    Business Response

    Date: 07/05/2023

    We have refunded the account in full on April 26th, 2023. We have also blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There are monthly charges to my credit card for 39.95 and 4.95 since August 2022. I have tried calling the company and the individuals who answer are unable to provide answers as to what the charges are for. The company name is CYB-ST.com. 1-833-277-0528. Can you advise?

    Business Response

    Date: 06/07/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:05/25/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ii am being charged 39.95. Once on April 23rd and again on May 23rd. I have no idea what this is for and did not authorize such charges.

    Business Response

    Date: 05/25/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 05/26/2023

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    *** *******

Digt-S.pro is NOT a BBB Accredited Business.

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