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Business Profile

Tech Support

Digt-S.pro

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 63 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Digt-S.Pro charged my mastercard for $39.95 and $1.95 on 7/1. I did not knowingly give them my info. I thought I was on the ****** ****** website.

    Business Response

    Date: 07/06/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged by DIGT-S.PRO. $39.99. 1.95 and 1.00 and I never heard of this company and I did not sign up for any services. I want my money back! I don’t know how to contact this company.

    Business Response

    Date: 07/06/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My credit card was charged $39.95 on 6-12-22. I have never heard of this business and did not purchase anything from them.

    Business Response

    Date: 07/06/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 07/07/2022

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ******* *****

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 2,2022 date of unauthorized Bank withdrawal (similar to my normal streaming services withdrawl) shows up as below through my ****** bank 39.95 digt-s.com-***** however my account actually got charged $53.12 This is not cool, I live paycheque to paycheque with crazy prices currently every last dollar counts in my bank. I would like a refund and assurances that this will NOT happen again I did NOT subscribe to this! I hope my bank can help looks like I will need to pull my business and start fresh with a new card & acct # maybe switch banks at this time. I'm not here to give my money to scammers; What kind of business does this? Whatever this is not authorized in my subscription, To my knowledge I have not given out my account # or Visa debit or any permissions to withdrawl through my bank recently! Please help!

    Business Response

    Date: 07/06/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 07/06/2022

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ******** *******

  • Initial Complaint

    Date:07/05/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was just charged on my card 39.95 from digitst.com today July 1, 2022 no clue what this is from this is the first time I've ever seen this transaction on my card don't have a clue as to what company it is I will upload screenshot what it looks like .

    Business Response

    Date: 07/06/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/28/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Have been billed by company called digt-s pro and I am not sure who they are. May 23-$39.95 usd. The number isn't working.

    Business Response

    Date: 06/29/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 07/02/2022

    Better Business Bureau,

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** ********

  • Initial Complaint

    Date:06/23/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve received a false charge of $1.00 … then a follow up charge of $39.95 … I’ve tried multiple times to contact with no response.. and seeing the charges above with other people.. I think their hoping that nobody checks their bank statements.. whatever this company is they should be reprimanded instead of just giving people their money back !! What about the time it took me to write this review!!? Not getting that time back!!

    Business Response

    Date: 06/23/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/21/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged 3 times since April 2022 for $39.95 from digt-s pro and have no idea how to get tummy money back and block them from taking more money.

    Business Response

    Date: 06/21/2022

    We have refunded the account and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/21/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Not sure what digsco-s is but I’ve been charged 39.95 and I’ve never even heard or it

    Business Response

    Date: 06/21/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/16/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a transaction for $39.95 on June 11 and $1.95 on June 6 from my account from DIGT-S-PRO that i didn't approve. I don't know what it is or for

    Business Response

    Date: 06/16/2022

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

Digt-S.pro is NOT a BBB Accredited Business.

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