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Business Profile

Shed Builder

Timber Creek Structures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shed Builder.

Reviews

This profile includes reviews for Timber Creek Structures's headquarters and its corporate-owned locations. To view all corporate locations, see

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Timber Creek Structures has 2 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 68 Customer Reviews

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    Review Details

    • Tiffany A

      Date: 11/15/2023

      Terrible company. Rude. Lies. Very scam like. Becomes ***** when concerns are expressed.

    • Carla C

      Date: 11/06/2023

      If i could give zero stars I would! This company lies from the moment you enter the business until the bitter end of dealing with them. Unprofessional, rudeness, they won't return calls or they won't give straight answers to any questions, it's one run around after the other! They'll bait you in by saying you'll have your shed in 3 to 8 weeks... then 12 weeks... then They'll say you'll get it on the week of...*(14+ weeks at this point)... but won't give an exact date of delivery, even though we have told them repeatedly we need to give our employer at least 3 days notice to be able to take off for the delivery. We paid cash *($1,868.13 to be exact) which isn't exactly a small amount upon ordering the shed, but if we cancel They'll keep 25% even though they have breeched the 3 to 8 weeks delivery contact repeatedly! DO NOT DO BUSINESS WITH TIMBER CREEK STRUCTURES IN ****** ****... YOU'LL REGRET IT ****% I'm already speaking with an attorney about this issue because sadly they refuse to be an upstanding reputable company!!

    • Debbie B

      Date: 10/04/2023

      They are no reliable. Sounded too good to be true. I ordered my shed on September 14, they called 2 weeks later to say it was on the line to be built. October 3rd, they gave me a delivery time of 5-8:00 pm. At 9:15 they said they were tied ** in traffic and they would be here by 10:00 pm, uh no they wont. Noise ordinance in my township. Told the company the situation and they said that they were 30 minutes away and I wouldnt take it. When I explained this to them they just said well we will just refund you since you are unhappy. Well thank you I cancelled my contract and requested proof of the cancellation and a copy of the receipt for refund, which I still dont have yet. Please do not order from them. Wish I didnt have to leave even one star

    • George D

      Date: 09/29/2023

      I ordered a shed on May 5th 2023. I was told I would receive my shed on July 14 2023. I have not received it yet. I call about it and no one either calls me back or tells me they will find out some information on this and call me back which no one does. Except I did get a manager to call me back after stopping by the business one day. He called a couple hours later. This was September 1 2023. I was told by him I would receive shed in two weeks by September 15. As of today I have not received it

    • Dennis F

      Date: 09/15/2023

      I placed a 10x12 lofted shed order on May 27th, as of this posting I have not received my shed. I have made several calls and get they same response its not started yet we will call with a delivery date. I confronted them on their ******** page and they blocked me. Do not give this company your business.

    • Rick N

      Date: 09/11/2023

      Ordered a gazebo June 10 told it would be delivered in 1 to 40 days now it is September and was told it would be delivered 3 weeks ago still not here been being told it's still being built for the last 3 weeks if these people can't deliver on time then they should limit there orders stay away from this company

    • Donna F

      Date: 08/17/2023

      Run! Do not walk! Do not order from this company! Pay a few bucks more and order from another company! Promised delivery in six to eight weeks. Took five months. Shed delivered damaged. Husband paid them in full. I would not have until it was repaired after their history of numerous lies about delivery and completion. Went to stop payment on check next morning so I could be sure damage would be repaired. Then I would pay them once the damage was repaired. Too late! They must have ran to the bank with our check. I know from their history that the damage their driver did to my shed will never be repaired. Stay away from this company! They will lie to you all the way through the process!

    • Raymond L

      Date: 08/16/2023

      I want to say it has been the worst experience I have ever had! I ordered a shed 8/6/2022 they said it could take 8 to 13 week I really should of walked away at that point , but my wife said we could wait I could be patient, that being said Im not very patient at all . So fast forward to 3/23/23 I get informed they are getting ready to build shed but loan I applied for is no longer available. So Im told they well sell it to me no interest at ************************************************************* 2 week Im told yes did not happen I doubled that time and canceled 4/22/23 the sales man was top secret on best way to ge my refund on deposit ****** I texted him 4/29/23 5/4/23 5/6/23 5/8/23 5/16/23 Asking about refund Then I find an email for the owner and I believe he blocked first email addresses that I tried to contact him with so I used another and finally he replied to call office and gave wrong phone #My wife called that # and left message no response so I emailed him again and and then after me being determined to fill his emails I got the correct # to call along with On 5/16/23 it takes 8 to 12 weeks for refund Everytime u email will push another week So Ive waited 13 weeks and I call and the power was out on 8 /15 2023

    • Stephanie M

      Date: 08/15/2023

      I, like many others are getting the run around. I ordered a shed 05/08/23 paid the full amount of the shed that was advertised, and had a COD for the rest of the amount since I added windows and had a delivery fee. The approximate delivery date I was given was **** weeks. I called 06/05/23 to touch base on when it would arrive. I was told 07/17/23. Which would be the full 10 weeks. That was fine. I call on 07/17/23 since it was supposed to arrive. It hadn't hit the floor and it would the following week. I wait. I call on 08/01/23 and was told it would not be delivered until 09/05/23. I became upset because I had plans to convert it to a much needed chicken coop, and was to have it almost complete by my upcoming vacation. They moved the delivery up to 08/21/23. I called 08/14/23 to see if plans for the 08/21 delivery were still on track. Nope. I was told that was the week they would start building. They WILL NOT refund my money the way I paid for a product I'm sure they don't plan on delivering since they broke their own contract last month. Which I need that money or the product as of yesterday! I wish I had done the ****** search for them before I went to see them. I, like many others are being stolen from. I filed a complaint at the beginning of this month because I knew I was being lied to. And I was right. This is a terrible "business" that takes hard working people's money, doesn't deliver the product that was paid for, and essentially refuses to give their money back. I hope the company sees this since it won't be posted. Because they are thieving from me.

    • Ron P.

      Date: 08/02/2023

      I ordered a 12' x 28' shed on 3-27-2023 and was given a delivery date of 3-9 weeks. I had to send 1/2 down($3290.77) through a bank paper check. I then got a call from them on 6-9-2023 and said shed would be delivered in 3-4 weeks. Since then I have called or text 14 different times only for them to tell me they can't give me any date as to when i would receive my shed. I had messaged them and said if they don't want to build it I would gladly accept my deposit back and walk away. I got no response. Still waiting on something.............

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