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Business Profile

Electronics and Technology

NavTool

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Reviews

Customer Review Ratings

3.57

Average of 54 Customer Reviews

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Review Details

  • Raymond M

    Date: 05/24/2023

    Moved again, and the guys are fantastic, Took great care of our things!

  • Christopher N

    Date: 05/23/2023

    Christopher N

    Date: 05/23/2023

    DO NOT BUY! Unit does not work, ******* will not work. Do not add accessory package, they billed me and never shipped. Fighting with credit card company to get my money back. Worst purchase I ever made

    NavTool

    Date: 08/04/2023

    *************************

  • Jaime F

    Date: 05/04/2023

    They are very rude and unprofessional. I bought the item a month ago and have not been able to use it, due to the fact that the screen keeps blacking out. I call they answer and then say they are transferring me to the right department but then no one answers. When you ask any question, they respond with a smart answer and lots of attitude. I wish I never have bought their product. They are very difficult to deal with and not friendly at all towards the customers and have no intention of helping you as a customer. If you are looking for electronic instruments for your vehicle. Stay away from this company. It will become a headache you do not want to have to deal with. Every time I call, I end up angry and upset due to the way they treat customers. If I hadn't spent $500 on their poor-quality product, I would have thrown it in the trash where it belongs. Product is trash.

  • Thomas K

    Date: 05/01/2023

    NavTool is amazing! Their Apple CarPlay interfaces work perfectly and their customer service is second to none.

  • Matthew D

    Date: 04/28/2023

    Matthew D

    Date: 04/28/2023

    While the interaction was fairly brief, I appreciated the level of professionalism and expertise that was demonstrated. It was clear that the representative knew their product inside and out, and was able to answer all of my questions with ease.

    NavTool

    Date: 04/29/2023

    thank you

    NavTool

    Date: 04/29/2023

    Thank You

  • Jeannette Y

    Date: 04/25/2023

    I purchased a system from them last April ( 1 year ago) and I never received the product. They never sent me the item and refuse to give me my $500 back. It is a circus to find someone to help when you call them and then they lie and put you off. I am out $500 with no product. Im not sure why they are still in business.

  • Thomas H

    Date: 04/25/2023

    Thomas H

    Date: 04/25/2023

    While the interaction was fairly brief, I appreciated the level of professionalism and expertise that was demonstrated. It was clear that the representative knew their product inside and out, and was able to answer all of my questions with ease.

    NavTool

    Date: 04/29/2023

    thank you

    NavTool

    Date: 04/29/2023

    Thank you

    NavTool

    Date: 04/29/2023

    Thank you

  • Marianna Z

    Date: 04/25/2023

    Marianna Z

    Date: 04/25/2023

    They were able to quickly diagnose my issue and offer a solution that worked perfectly. It was clear that they had a deep understanding of the product and its capabilities, and I felt confident in their recommendations.

    NavTool

    Date: 04/29/2023

    Thank you

    NavTool

    Date: 04/29/2023

    Thank you

  • Rodney P

    Date: 04/24/2023

    Rodney P

    Date: 04/24/2023

    I recently had the pleasure of dealing with NavTool's customer service team and I have to say, they are absolutely amazing! From the moment I called them with a question, I was impressed with their knowledge and willingness to help. They were patient with me and took the time to explain everything in detail, making sure that I understood everything before hanging up. I can't say enough good things about them - they truly went above and beyond to make sure I was happy with my purchase. I highly recommend NavTool to anyone looking for a top-notch customer service experience.

    NavTool

    Date: 04/29/2023

    Thank you

    NavTool

    Date: 04/29/2023

    Thank you

  • Brandon V.

    Date: 04/14/2023

    ************* Rhe product does not work. Save your money.

NavTool is NOT a BBB Accredited Business.

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