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Business Profile

Concierge Service

Way.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concierge Service.

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

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    Customer Review Ratings

    2.9

    Average of 302 Customer Reviews

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    Review Details

    • Khalani H

      Date: 11/10/2024

      Khalani H

      Date: 11/10/2024

      The rates were great, and they were very prompt in taking us to and from the ship.

      Way.com

      Date: 11/16/2024

      Thank you for your feedback! Were glad to hear you found our rates great and that the transportation to and from the ship was prompt. If you have any more comments or need assistance in the future, feel free to reach out. We look forward to serving you again! Safe travels!

    • Luka A

      Date: 11/09/2024

      Luka A

      Date: 11/09/2024

      I had a great experience and would definitely recommend them. I'll be using their services again. Thanks for the excellent service!

      Way.com

      Date: 11/16/2024

      Thank you so much for your kind words! Were thrilled to hear that you had a great experience and appreciate your recommendation. We look forward to serving you again in the future. If you ever need assistance or have feedback, dont hesitate to reach out. Safe travels!

    • Waverly S

      Date: 11/09/2024

      Waverly S

      Date: 11/09/2024

      Upon arrival, Staff greeted us and efficiently loaded our belongings, getting us to the port in less than 10 minutes. The service was excellent both ways upon our return, we were picked up and in our car within 5 minutes. The location is conveniently close to the Port, and we will definitely use this parking service again.

      Way.com

      Date: 11/16/2024

      Thank you for your wonderful feedback! Were so glad to hear that our staff provided excellent service and that your transportation to and from the port was quick and efficient. Its great to know our location was convenient for you. We look forward to welcoming you back for your next trip!

    • Carmelo B

      Date: 11/08/2024

      Carmelo B

      Date: 11/08/2024

      Parking at *********** was a breeze. The attendants were wonderful and very helpful, especially in the rain when they assisted with my bags. They quickly picked me up at the airport, which was especially helpful with my three-year-old granddaughter.

      Way.com

      Date: 11/16/2024

      Thank you for your fantastic feedback! Were thrilled to hear that your experience at *********** was so positive. Its great to know that the quick pickup at the airport made things easier for you. We're grateful for your feedback. Please write us to *************** if you have any concerns/issues

    • Bonnie W

      Date: 11/08/2024

      Bonnie W

      Date: 11/08/2024

      The staff was friendly especially the shuttle driver who even came back when I left me jacket in the shuttle. Great customer service!

      Way.com

      Date: 11/16/2024

      Thank you for your kind words! Were so glad to hear that our staff provided such great service. Your feedback means a lot to us. If you need anything else, dont hesitate to reach out!

    • Logan P

      Date: 11/08/2024

      Logan P

      Date: 11/08/2024

      We parked at the dock and saved many hours. The van will be there in a few minutes

      Way.com

      Date: 11/16/2024

      Thank you for sharing your experience! If you need anything else or have further feedback, feel free to reach out. Enjoy your trip!

    • Maria N

      Date: 10/28/2024

      Maria N

      Date: 10/28/2024

      Parking for our cruise out of city was easy and convenient. Despite the appearance of the lot not being ultra secure, my car was safely there for eight days with no issues. The only minor complaint I had was that it wasn't immediately clear how to contact the shuttle upon returning from the cruise.

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! Were glad to hear that your parking experience was easy and that your car was safe during your trip. We appreciate your suggestion about improving the clarity of shuttle contact details; we will definitely work on making that information more accessible. Your input helps us enhance our service!

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! Were glad to hear that your parking experience was easy and that your car was safe during your trip. We appreciate your suggestion about improving the clarity of shuttle contact details; we will definitely work on making that information more accessible. Your input helps us enhance our service!

    • Lillian L

      Date: 10/26/2024

      Lillian L

      Date: 10/26/2024

      This was our fourth time using this parking lot, and it has always been a pleasure. The price is very reasonable compared to port parking. We highly recommend it!

      Way.com

      Date: 10/31/2024

      We're thrilled to hear that you've had a great experience with us each time. Your recommendation means a lot, and we look forward to welcoming you back on your next visit! Safe travels!

    • Pierce R

      Date: 10/26/2024

      Pierce R

      Date: 10/26/2024

      Using Way Parking was incredibly easy. A shuttle arrived just 5 minutes after we got to the parking lot, and upon our return, another shuttle was waiting for us when we disembarked.

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! We're so glad to hear that you found our service convenient and efficient. Our team works hard to ensure a smooth experience for our customers, and it's great to know that both shuttles were timely. We look forward to serving you again on your next trip!

    • Kensley F

      Date: 10/26/2024

      Kensley F

      Date: 10/26/2024

      I ended up parking outdoors. It has covered parking and it had available. Your drivers were courteous and helpful.

      Way.com

      Date: 10/31/2024

      Thank you for sharing your experience! Please feel free to share more information with our team so we can look further into this issue for you. Please write to us on *************** if you have any concerns/issues.

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