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Business Profile

Walk-In Tubs

Safe Step Walk-In Tub

Headquarters

Reviews

This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see

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Safe Step Walk-In Tub has 11 locations, listed below.

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    Customer Review Ratings

    4.17/5 stars

    Average of 304 Customer Reviews

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    Review Details

    • Review fromCarolann H

      Date: 04/14/2025

      5 stars

      Carolann H

      Date: 04/14/2025

      Thank you for sending Danny, he is an excellent tech.

      Safe Step Walk-In Tub

      Date: 04/17/2025

      Thank you for the positive feedback! We're so glad to hear you had a great experience with our *****. We truly appreciate your kind words and support!
    • Review fromBarbara K.

      Date: 04/10/2025

      5 stars

      Barbara K.

      Date: 04/10/2025

      We had a very informative interview. So many great features in this tub, we just couldn't resist.

      Safe Step Walk-In Tub

      Date: 04/11/2025

      We’re thrilled to hear that you had an informative experience and were impressed with the features of the tub. It’s great to know that you couldn’t resist the amazing benefits it offers! We’re confident you’ll enjoy your new tub and all it has to offer.
    • Review fromYvonne B

      Date: 04/09/2025

      5 stars

      Yvonne B

      Date: 04/09/2025

      Amy F******, the Florida Rep made my introduction to Safe Step delightful. She answered all my questions from the moment of purchase to beyond the smooth installation process. I wanted to take a bath and now I am enjoying a luxurious spa treatment with a heated seat, massaging water jets, aromatherapy, and much more. Thank you Safe Step.

      Safe Step Walk-In Tub

      Date: 04/11/2025

      Thank you for your wonderful feedback! We’re so glad to hear that Amy F****** made your experience with Safe Step delightful, and that you’re now enjoying the full benefits of your new tub. It’s great to know that you’re loving the heated seat, massaging jets, and all the luxurious features. We truly appreciate your kind words and are happy to have been a part of enhancing your bathing experience! Thank you for choosing Safe Step!
    • Review fromShaukat U

      Date: 04/09/2025

      5 stars

      Shaukat U

      Date: 04/09/2025

      Nash was an excellent rep that was very knowledgable and extremely professional. Would recommend him to anyone interested.

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for taking the time to share your experience with us. We're delighted to hear you had a positive sales experience with Nash. Thank you for choosing Safe Step!
    • Review fromCynthia J.

      Date: 04/09/2025

      5 stars

      Cynthia J.

      Date: 04/09/2025

      Nice respectful representative. Good presentation. Having the work done in a day or 2 is a plus.

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for the kind words! Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.
    • Review fromDennis

      Date: 04/09/2025

      5 stars

      Dennis

      Date: 04/09/2025

      The guy was a kind, honest, and knew his stuff and was at my house on time

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with our team.
    • Review fromBruce C.

      Date: 04/09/2025

      4 stars

      Bruce C.

      Date: 04/09/2025

      Sean M****** was very informative and answer all my questions

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for recognizing Sean's professionalism and knowledge; we truly appreciate your kind words and support!
    • Review fromTim C.

      Date: 04/08/2025

      5 stars

      Tim C.

      Date: 04/08/2025

      Very good presentation. Jason is very professional and personable. Information was presented well and easy to understand. Nice job.

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with Jason and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.
    • Review fromSherrilyn W.

      Date: 04/08/2025

      5 stars

      Sherrilyn W.

      Date: 04/08/2025

      I found that my experience with Mr. D***** was exceptional. He was extremely well informed on all of his products. He explained them to me where I easily understood each and every segment of his presentation. I really appreciate all the patience and time that Mr. D***** spent with me and am extremely excited about getting my new walk in shower from Safestep.

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with MR D***** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in shower to be installed! We hope it brings you the comfort you deserve.
    • Review fromNancy

      Date: 04/08/2025

      5 stars

      Nancy

      Date: 04/08/2025

      Jack was awesome we appreciate everything and I am goi g to enjoy it

      Safe Step Walk-In Tub

      Date: 04/10/2025

      Thank you for your kind words. We are glad to hear you had a positive experience with Jack. Thank you for choosing Safe Step!

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