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Business Profile

Walk-In Tubs

Safe Step Walk-In Tub

Headquarters

Reviews

This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Safe Step Walk-In Tub has 11 locations, listed below.

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    Customer Review Ratings

    4.17/5 stars

    Average of 304 Customer Reviews

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    Review Details

    • Review fromAmy

      Date: 04/22/2025

      5 stars

      Amy

      Date: 04/22/2025

      Very knowledgeable. Spent time explaining options and benefits of the system.

      Safe Step Walk-In Tub

      Date: 04/24/2025

      Thank you for recognizing our team's professionalism and knowledge; we truly appreciate your kind words and support!
    • Review fromPat G.

      Date: 04/21/2025

      5 stars

      Pat G.

      Date: 04/21/2025

      The young man who came to my home was very professional and informative about his product. He answered all of my questions and was very helpful about how the process worked.

      Safe Step Walk-In Tub

      Date: 04/24/2025

      Thank you for taking the time to share your experience with us. We're happy to hear our team provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!
    • Review fromChristi C

      Date: 04/21/2025

      5 stars

      Christi C

      Date: 04/21/2025

      The guys helped me get the shower curtain down and changed out a toilet seat for the new one. Just as nice as they could be. The tub is fabulous and I can’t wait to try it tomorrow Ben, from sales and the warranties are amazing. The tub is so nice and does so many things including playing my music Thank you all

      Safe Step Walk-In Tub

      Date: 04/23/2025

      We greatly appreciate you sharing your experience with us. It's incredibly rewarding to learn that your encounter with our team during the sales and installation process was positive. Our team is dedicated to providing informative, courteous, and efficient service to ensure the best possible customer experience. We are excited for you to experience our tub and its benefits. Here's to many years of continued enjoyment!
    • Review fromMike R.

      Date: 04/17/2025

      5 stars

      Mike R.

      Date: 04/17/2025

      Sean was very informative and very knowledgeable. He gave a great presentation.

      Safe Step Walk-In Tub

      Date: 04/22/2025

      Thank you for recognizing Sean's professionalism and knowledge; we truly appreciate your kind words and support!
    • Review fromCarl H.

      Date: 04/17/2025

      5 stars

      Carl H.

      Date: 04/17/2025

      Angelia came into our home full of energy, very polite very friendly. We were quite pleased with her professionalism and mannerism . Angelia is a great person and a credit to your company. Take care of her she’s well worth it. Thank you ****

      Safe Step Walk-In Tub

      Date: 04/22/2025

      Thank you! We're glad to hear that Angelia made a positive impact. Your support means a lot to us!
    • Review fromRobin A

      Date: 04/17/2025

      5 stars

      Robin A

      Date: 04/17/2025

      Danny did a wonderful job and was professional and knowledgeable

      Safe Step Walk-In Tub

      Date: 04/22/2025

      Thank you for recognizing Danny's professionalism and knowledge; we truly appreciate your kind words and support!
    • Review fromJanet G

      Date: 04/17/2025

      5 stars

      Janet G

      Date: 04/17/2025

      Very friendly Danny was very knowledgeable I love the safe tube

      Safe Step Walk-In Tub

      Date: 04/22/2025

      Thank you for recognizing Danny's professionalism and knowledge; we truly appreciate your kind words and support!
    • Review fromMark W

      Date: 04/16/2025

      5 stars

      Mark W

      Date: 04/16/2025

      Great crew, very friendly and did a very good install. Throughly explained all the functionality of the tub and tested everything befor they left.

      Safe Step Walk-In Tub

      Date: 04/22/2025

      We're so glad to hear that your installation experience was smooth and efficient! Thank you for choosing Safe Step, and we appreciate your support!
    • Review fromRobin K

      Date: 04/16/2025

      5 stars

      Robin K

      Date: 04/16/2025

      Thank you for sending Danny to repair my tub. He was very thorough explaining things to me so I would understand it.

      Safe Step Walk-In Tub

      Date: 04/22/2025

      Thank you for taking the time to share your experience with us. We're happy to hear Danny provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!
    • Review fromSue E.

      Date: 04/15/2025

      5 stars

      Sue E.

      Date: 04/15/2025

      Knowledgable, charming sales rep Jake did a great job introducing me to SafeStep. No strong arm tactics, the product sold itself .

      Safe Step Walk-In Tub

      Date: 04/17/2025

      Thank you for the positive feedback! We're so glad to hear you had a great experience with ****. We truly appreciate your kind words and support!

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