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Business Profile

Shed Builder

Timber Creek Structures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shed Builder.

Reviews

This profile includes reviews for Timber Creek Structures's headquarters and its corporate-owned locations. To view all corporate locations, see

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Timber Creek Structures has 2 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 68 Customer Reviews

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    Review Details

    • Robert B

      Date: 07/16/2024

      I purchased a shed on December 7 2023 and payed in full and was told that it would be delivered in 3 weeks and as of July 16 all I have received is 1 lie after another I spoke with a attorney to try and get my money back

    • Eron S

      Date: 07/16/2024

      They'll lure you in with a good deal and breach the contract. Way past the promised delivery date. Many phone calls with no response. DO NOT PURCHASE HERE. All you are doing is giving them your money for so far, nothing in return. Seems like a "*** ***** to pay ****" situation.

    • Emma R

      Date: 07/15/2024

      ordered a shed LAST SEPTEMBER and its been told to us its being built about 4 times. business is a ***** owner is a *****! DO NOT BUY. also told its being built last week 7/4 and what do you know , no shed. calling the news station to get a story started. i will be calling for a FULL refund and will not be paying any cancellation fee. Will be taking to small claims court

    • Debbie P

      Date: 07/12/2024

      My husband and I have tried to be patient with this company, but enough is enough! They ignore, lie and dont care about what they are doing to you. We order the shed February 2024, with a window of 3-5 weeks for delivery. We paid in full the day we bought it, definitely a mistake. In May they gave us a delivery date for **** never happened. Most recent they said week of July 8th and again was a lie. We have now contacted the ************************ and we just want our money back and forget this nightmare. Please do not get involved with this company. You will regret it!!

    • Donny K

      Date: 07/10/2024

      BEWARE OF THIS BUSINESS!! I paid in full for a shed on Oct 23rd of 2023. The contract stated 3 to 6 weeks for delivery, and it's been almost 9 months. After 7 months, I finally got to talk to the owner. He was very rude and stated that he is only making ****** off of the shed. I replied by saying that I didn't price the shed and have no idea what he is making off of them. He then said I would have it delivered within 10 days. Well, that conversation was 2 months ago!! I will be filing a lawsuit in small claims court this week.

    • Joanna H

      Date: 06/28/2024

      If I could give no stars I would! This place has the worst customer service. They can care less about you!!! Do not order with them!!! I ordered in ***** was told 3-4 weeks and was told to have gravel pad ready. We did our part. But we still dont have our shed. And god forgive they tell you the truth! I called, emailed and get the run around. On my email the owner said you dont like it cancel. Like its my fault they arent telling the truth. What an a$$! I just want d to k ow if they were building our shed or to even plan to deliver it.

    • debbie H

      Date: 06/25/2024

      We found Timber Creek Structures on ******** and looked very promising for what we were looking for. After a discussion with the staff, we decided to go with them. We put a deposit down for $800.00 cash towards the shed, we signed the paperwork for the shed. The balance was due the next day. We were told that there is a 25% stocking fee if we cancel the order when they started the building. This order was placed on Saturday 6/22/24. They said that we would be a priority to get the shed done, after a review of the company's history and with so many complaints over 236 with BBB we had second thoughts and a long discussion, we canceled the order on Monday 6/24/2024 and asked for are money to be return they told us NO, you have to pay the cancellation fee. We received a call saying we owed more money and yelling at my fiance. ***** ** * *** ** *** ***** ** **** **** ** ****** *** *********** **** ** *** **** **** ****** *** ** ****** * ******** ****** * *** **** ******** ***** ***** ***** ******* *** ** ********* ** *** ******* ***** ********* ****** *** ******* *********** ***** ***** *** ******** ****** ** ****** ******* ***** *** * **** ******* **** ******* **** ****** ** ********** ********* *** **** ******** ***** ********* *** ****** **** ** ****** ** *** *********** **** **** ***** ** *** ******* **** ******** ********** *** ***** ********* ** ****** ****** ** **** **** *** **** ** ***** I guess we were raised differently and taught rules when growing up to respect them. I wish they would.

    • Joanne O

      Date: 06/17/2024

      I see that majority of these complaints are about delivery. I had an issue with that too, however I never complained about it. Today my 12x24 she shed used for my sewing room door fell off. The screws to attach it were an inch if that. If I wanted a shed to sit and look pretty without using it, it does that. Im a senior citizen without much to do, but sew.. I have pictures but I dont see any way to submit them

    • Jeffrey D

      Date: 06/12/2024

      In February 2024 we ordered a shed from Timber Creek Structures paying a cash price of $6,620. They promised delivery in 4 to 7 weeks. We spent approximately $1,500 getting our leveled pad ready for delivery and then we waited. We were lured into this web after seeing a FB *********** post about a repo shed at a price that was, in hindsight, too good to be true. We went to look at that shed and when it wasnt quite sufficient to meet out needs Timber Creek offered to build us a new shed in that same size for the same cash price as the repo. What a deal, right?After 8 weeks had passed with no word from the company we reached out to inquire about a potential delivery date. Initially they seemed unable to locate our invoice paperwork and our first thought was that the salesperson, ***************************, had just taken our cash and run. But a day or two later, after a few more phone calls, they found the invoice but were not able to provide us with a build or delivery date. As I type this we still have no shed.The Ohio AGs office has obtained an ********* of ********* Compliance compliant against the company (Docket #******). Turns out hundreds of customers dating back to 2020 have experienced the same issues. This company only excels at repeatedly violating the Ohio Consumer Sales Practices Act (CSPA). We filed a complaint with the Office of the Attorney General also. Were in the process of retaining an Attorney to pursue this matter further if no shed is delivered on the 18th.I would describe the owner **************** as extremely combative with us whenever he responds. Hes irate with us that we dared to file a complaint with the Ohio AG. In the meantime, hes running a Ponzi scheme for shed manufacturing.DO NOT DO BUSINESS WITH THIS COMPANY!

    • Jane C

      Date: 06/06/2024

      DONT buy anything from this ***** business Simple and Pure answer dont let them trick you

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