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Business Profile

Delivery Service

Delivery.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for Delivery.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Delivery.com has 2 locations, listed below.

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    Customer Review Ratings

    1.27/5 stars

    Average of 15 Customer Reviews

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    Review Details

    • Review fromMel C

      Date: 03/28/2023

      1 star
      Worst customer service ever. They will not issue refund on orders that were missing or prepared wrong. They make decisions based on merchants responses and take the merchants word over the customer.
    • Review fromStepheny M

      Date: 03/21/2023

      1 star
      Horrible service. Food was very cold. We preferred at 4:51 and restaurant had it ready by 5:10. Delivery.com picked it up and then went to multiple stops before arriving at our house at 6. The pizza, wings, and bread want even remotely warm. They were all very cold. I out in a request for reimbursement and customer service took ************************************************************************************************** for the pizza and wings, not the breadsticks. I have yet to receive any reimbursement or the **** points (equivalent to $5.00) they said they were going to add to the account. Horrible. Im not. Sure how they are in business if this is the norm.
    • Review fromMoxie P

      Date: 03/13/2023

      1 star
      They steal money from their employees paychecks CONSTANTLY and offer bonuses then DO NOT PAY their employees. HR does NOT care and is unwilling to help when experiences like this occur. Unprofessional. Unacceptable. Do not support a company that steals from their workers.
    • Review fromCharles F

      Date: 06/09/2022

      1 star
      Agreed. Never use delivery.com Had an issue with my order. Called delivery.com and they wouldn't help. Called restaurant directly and resolved issue in thirty seconds. Will never use delivery.com again. Better to call restaurant to order directly. I will never use delivery.com again.
    • Review fromElisa J

      Date: 06/06/2022

      1 star
      Would like to give lower but cannot. Almost two hours after my order for a local, very close by, quick delivery got the email that my order was canceled. Called and was told it had something to do with the driver.

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