Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/23/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I found a detailed list of my personal information that I DID NOT authorize this company to display. I need it removed asap.

  Business Response

  Date: 07/23/2024

  Hello,
  
  All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
  
  If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
  
  ******************************************
  
  Please follow the online prompts to complete your removal. Thank you.
   
  Thank you,
  FastBackgroundCheck.com
  
  NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/16/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Per a ****** search of a telephone number the following URLs. from website, Fastbackgroundcheck.com are displaying personal identifying information to the public. This is dangerous, as it permits vulnerable details of identity to limitless searches from unknown entities or persons, therefore posing an increased risk to my safety as well as familial members. The website should be requested to removed all content immediately and inhibited from republishing. ************************************************************************************************** ***************************************************************************************

  Business Response

  Date: 07/17/2024

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

• Initial Complaint

  Date:07/12/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Cannot opt out of my personal information displayed on web site. The information is invasive and could have negative consequences. When I attempt to opt out it says " 500 internal server error". Other people have also compained about this same problem.

  Business Response

  Date: 07/15/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  Customer Answer

  Date: 07/15/2024

   
  Complaint: 21982000
  
  I am rejecting this response because: There is NO place to forward my web address to, therefore I cannot complete the total deletion of my information on your site.     Here is my info that I want deleted from your site:   ******************************************************
  
  Sincerely,
  
  ***********************

  Business Response

  Date: 07/30/2024

  Hello,
  
  The link you provided has multiple records on it. Please click 'view details' on your record, and send that link.
  
  Best Regards,
  FastBackgroundCheck Customer Support
  
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/12/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi, I have been attempting to contact this business to remove my personal information from their website. So far nothing has happened and my personal information remains. It is imperative that this information be removed as it places me in DANGER of identity theft or WORSE. Any assistance you can provide will be greatly appreciated. Thank you,*******************************

  Business Response

  Date: 07/15/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/09/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am simply trying to use the feature to remove my information from this site. I keep getting an error which I believe is used to discourage people from trying to delete their information. This is a HUGE violation of privacy as I did not give this company any of my information to begin with. Please remove me.

  Business Response

  Date: 07/09/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/06/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I attempted to have my detailed information removed from this site multiple times; however, I receive the same 500 internal server error message each time. I use the link on their site that says you can 'opt out' and it gets me nowhere. This is a safety risk and just because information is out there for them to comb together doesn't make it ethical for them to make it easy for us to be stalked. You have no idea what our personal situations or work situations are, and you are placing people in DANGER. I want my data removed immediately. I have seen your responses to other people stating that it is taken from information we provide willingly such as for a 'grocery club card' etc. They did not put all my personal information together all in one place LIKE YOU DID which is putting me at risk. Please send me a link that works so I can opt out of you sharing my personal details any longer.

  Business Response

  Date: 07/09/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/06/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This website is making public my personal information like address, previous addresses, relatives, age, birthday. I did not consent to this.

  Business Response

  Date: 07/09/2024

  Hello,
  
  All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
  
  If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
  
  ******************************************
  
  Please follow the online prompts to complete your removal. Thank you.
   
  Thank you,
  FastBackgroundCheck.com
  
  NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
  

  Customer Answer

  Date: 07/09/2024

   
  Complaint: 21948872
  
  I am rejecting this response because:
  

  I followed the prompt and typed in the requested information, but when I submit the form it shows 500 internal error message. This is what kept happening before I filed with bbb. It continues to not work. 
  
  

  Sincerely,
  
  *****************************

  Business Response

  Date: 07/18/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  Customer Answer

  Date: 07/23/2024

   
  Complaint: 21948872
  
  I am rejecting this response because: I still see my personal information posted on their website. Once my information is removed I will accept their response. The website/url requested, where my information appears is: 
  *************************************************************************************;
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 08/08/2024

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 08/14/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:07/05/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I found out that my private information is displayed on a public website without my permission. I would like to have all information removed for my safety.

  Business Response

  Date: 07/09/2024

  Hello,
  
  All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
  
  If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
  
  ******************************************
  
  Please follow the online prompts to complete your removal. Thank you.
   
  Thank you,
  FastBackgroundCheck.com
  
  NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/05/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My personal information is public on FastBackgroundCheck.com. I've tried to contact the company without any success. I want my information removed for my safety.

  Business Response

  Date: 07/09/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:07/05/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've tried reaching out to this business to have my personal information removed. I am a Law enforcement officer and this information is putting me and my entire family in ***** way. I deal with really bad people and need my information removed immediately. trying to contact them is like falling on deaf ears. Please don't disclose my address on any publishing.

  Business Response

  Date: 07/09/2024

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  FastBackgroundCheck Customer Support
   
  NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.