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Customer Review Ratings
Average of 228 Customer Reviews
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Review fromMarlita C
Date: 05/02/2025
5 starsGreat experience. **** provided my service and explained everything he performed. I need tech support that is remote because I am an elderly lady and it is cumbersome to carry my processor down stairs, out to the car, and then carry it into a store.Review fromTimothy S
Date: 04/29/2025
5 starsGreat technical support and knowledgeable technicians. Always a great outcome.Review fromGail S
Date: 04/28/2025
5 starsVery Professional and removed the popups. Very good job. Easy to understand which is a plus for me.Review fromIrene F G
Date: 04/28/2025
5 starsWonderful service! The technician, *****, was knowledgeable, professional, most helpful and very patient. I highly recommend this company.Review fromTim B
Date: 04/28/2025
5 starsThe Tech worked over an hour to solve my issue.Review fromCatherine G
Date: 04/27/2025
5 starskg I have been utilizing this service for a number of years. The best result is with a senior technician. They are superb; a less experienced tech will result in wasting an inordinate amount of time in the resolution process.Review fromRaymond B
Date: 04/26/2025
5 starsMy technician *** did an excellent job getting the computer to boot. There was a bios issue that was fixed, plus an overheating issue that was resolved for the computer to boot properly to my home page. *** even called back with suggestions to help further. He also checked the computer to be sure there were no problems with Windows 11. *** has been my technician before so it was a pleasure to have him fix the computer once again. I am very satisfied with another positive experience from U.S. Tech Support.Review fromPaul B
Date: 04/26/2025
5 starsI usually solve my own problems but this one was beyond my skill. The technician, ******, did an excellent job of researching things, using my backup computer to download new files to transfer to my broken computer. He hung with me thru it all and guided me back to a fully functioning PC. Great job!! Thanks ******!!Review fromRichard L
Date: 04/26/2025
5 starsI had a pop up that said my computer had a virus and that I had to pay for a subscription to have it fixed. The pop up would not go away. I called System Mechanic and the Technician fixed the pop up and any other problems I might have.He was very professional and did a great job. I have had System Mechanic for many years and will continue using it in the future.Review fromjon h
Date: 04/22/2025
5 starsjon h
Date: 04/22/2025
For over a decade and including today ... USTEch Support has come to the rescue with professional and fast assistance. Their highly trained and professional staff members have always been able to get the job done and to offer and help with helpful tips and services and reminders.A great value!
USTech Support
Date: 04/28/2025
Dear ***,
It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.
Yours truly,
****** *.
Contact Center Operations Director
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