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Business Profile

Ammunition

Survivalops

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

This profile includes complaints for Survivalops's headquarters and its corporate-owned locations. To view all corporate locations, see

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Survivalops has 2 locations, listed below.

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    Customer Complaints Summary

    • 16 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/03/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a bag back on May 12th. Have called multiple times since. They said it delivered. I told them it didnt. They said they would reship it. I called again today and they said it delivered again. I told them it did not. I said I needed a refund and they are refusing me a refund just that they would ship it again. Great so it can not deliver again??? Total scam!

    • Initial Complaint

      Date:10/11/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Didn't read fine/misleading print and ended up charged $98 and a recurring membership for a go bag I thought was free + shipping. Invoiced only for the shipping was further misleading. I was "reminded" later the bag was enroute and I would be billed $98. Emailed customer service and told to contact a phone #. Did that and got a guy who tried to up sale me, finally said he would cancel order, gave me a number, then said the bag would be delivered soon. I told him I DID NOT WANT THE *** but he said he could only cancel the ongoing membership (I never wanted). Emailed customer service again and have not heard back. I was well within the 30 money back guarantee period advertised. I will try to dispute charges with the CC company but looking at other complaints it is obvious these folks are scammers with misleading business practices.

    • Initial Complaint

      Date:10/08/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 9/11/22 I received a text sale announcement from a vendor I thought I knew. I ordered a couple of items and was charged immediately. A month later, I still have not received anything. I called customer service and they said the item was shipped and received. I said it was not. I asked for the shipping tracking number and they could not provide. They said they would send out another order right away. They would not give me the new tracking number so Im going to assume this outfit is a scam, especially after reading other consumer reviews.Ive attached the invoice for reference.

    • Initial Complaint

      Date:06/08/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered products on 3/19/22 that totaled $59. On 4/2/22 I was charged $67 for something I never ordered or even seen a description on the webpage. Tried calling multiple times with no response. As of 6/8/22 I have received no product or communication with this scam company. Stay far away from these scammers.

    • Initial Complaint

      Date:06/01/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a product on a promotion for $14.95, since then I've been charged $67 twice which I did not authorize.

    • Initial Complaint

      Date:05/31/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased advertised FREE (just pay $14.95 S&H) go bag and it was not free because of the promotion was misleading and I was charged $67.14 .I called them and they said it was lost and they will reorder with no refund,it has been 8 wks since I ordered it. Thanks

    Survivalops is NOT a BBB Accredited Business.

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