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Business Profile

Darts

Darting Around

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Darts.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered darts from this facility and was charged immediately. A week after I ordered, I reached out to “customer support” on their website, put in a ticket, and called the store/left a voicemail as there was no answer. I eventually got an email from the owner that was vague and said something about it “preparing to ship from their warehouse in Texas” which was odd. I have emailed several times since, both through their website and directly back to the one I received. I have messaged them on ******** and tried calling several more times, and put in “tickets” to customer support on their website, with no response. I paid $124.99 plus $4.43 for shipping and have gotten nothing in return. I made this purchase with my bank card which makes it more difficult to do any kind of stop on that end. I am hoping that hearing from the BBB will motivate them to actually communicate with customers and make sure that they are not acting as a scam.

  • Initial Complaint

    Date:08/21/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On-line purchase on 7/27/2023 in amount of $31.48 which was deducted on the same day from my bank account. I have made numerous phone calls and voice messages left without a response. I sent an email to ************************* today 8/20/2023. Would like a refund since they haven't sent a tracking number or any follow-up for the merchandise i purchased. Please let me know if you can help me. Thank you *** ***** *********

Darting Around is NOT a BBB Accredited Business.

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