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Business Profile

Class Action Settlement Administrator

Rust Consulting, Inc.

Reviews

This profile includes reviews for Rust Consulting, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.09/5 stars

    Average of 11 Customer Reviews

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    Review Details

    • Review fromRod P

      Date: 09/20/2022

      1 star

      Rod P

      Date: 09/20/2022

      This company is a sick joke. I had agreed to participate in a class action lawsuit against ***** ********** quite some time ago. I finally got a check for $21.27 while I was out of town working for several months. When I got home and went through my mail, I found the check and immediately deposited it via my phone. It almost immediately came back as no good, and I was charged a $12.00 return item fee by ***** **********! How insulting! So I checked the check closer, and noticed it had been issued on June 25th, and expired 60 days later on August 24th! Who in the heck does that? Most checks are good for at least 6 months.So when I tried to call them, and at least get the check reissued to cover the $12.00 return item cost, nobody answers the phone, and it is impossible to get through to anyone. So now I have participated in this class action lawsuit, and got screwed out of $12.00 by Rust Consultings ridiculous 60 day check cashing policy. In my opinion, there should be another class action lawsuit against Rust Consulting for their arrogant disbursement abuse of power.

      Rust Consulting, Inc.

      Date: 09/29/2022

      The review relates to the settlement of *****'s Pitas ************** ************** Services, No. 1:17-CV-04583 (E.D.N.Y.). Rust specializes in the administration of class action settlements and similar programs involving notification, contact centers, claims processing, and fund distribution. Rust is a neutral third-party administrator and was engaged to carry out certain administrative aspects of the settlement as established by the parties and to answer class members questions. Rust does not have a 60 day check cashing policy as per the review. The length of the check void period in this matter was agreed upon by the parties to the settlement. Different settlements often have different check void periods. As a neutral third party, **** is required to adhere to the terms of the settlements we administer and the terms of our client engagements. Rust also has no control over the fees charged by the reviewers bank for returned items, nor do we profit in any way from such fees.

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