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Workplace Compliance Services

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Workplace Compliance Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Workplace Compliance Services has 20 locations, listed below.

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    Customer Complaints Summary

    • 59 total complaints in the last 3 years.
    • 11 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/15/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is trying to scam me. I got a letter that looks official and from the government. There is no phone number or website to learn more about what this letter is all about. What is disturbing is there $5,000 to $70,000 for violation. It is written to be deceptive and to look like it came from the Federal OSHA and that I could be fined. When I first read it I thought I had to pay $295.00 or be fined. Is there a place this scam can be reported? I came close to being scammed out of $295.00 and I am sure other business owners will be scammed thinking this is a ****************** Very deceptive and fraudulent. And to top it off they have a cheap gmail account to contact them. This scam needs to be taken down.

      Business Response

      Date: 05/16/2024

      Hello **************,

      We apologize for the confusion regarding our solicitation. 

      CPS is a private entity offering to sell an OSHA Safety Manual. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services 

      As stated on the flyer, Federal OSHA law require all employers to provide a place of employment which is free from recognized hazards that are likely to cause death or serious physical harm to employees. The flyer references potential consequences in the event of a OSHA violation(s.) 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that you have not placed an order. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely, 
      CPS ***************************

      Customer Answer

      Date: 05/16/2024

       
      Complaint: 21718743

      I am rejecting this response because:

      There was no intention in the response to correct the misleading way they solicit business. This company is presenting as if they are an official government agency and misleading businesses.  This is fraud and a scam.


      Sincerely,

      *********************

      Business Response

      Date: 05/30/2024

      We clearly state on the flyer "C.P.S. IS NOT A GOVERNMENT AGENCY AND DOES NOT HAVE A CONTRACT WITH A GOVERNMENTAL AGENCY TO PROVIDE THIS SERVICE."

      Many people read and understand this and choose to use our service.  It is an optional service. 

      Customer Answer

      Date: 06/06/2024

       
      Complaint: 21718743

      I am rejecting this response because:

      I have ask this business to make no farther contact with me and this business does not comply with my request and continues to contact me. 


      Sincerely,

      *********************

    • Initial Complaint

      Date:03/16/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business basically exists to scam new business owners using public data. The documents they send in the mail looks like it's from the ** Gov, but it skirts by impersonation by stating they aren't related to the gov, but it's buried right below legal jargon where a lot of people would miss it. It should be bolded and probably right at the top of the page to even give a hint of being a legit company, or just simply not try to simulate an official government form. From the document Customer ID: ********** I see no where to op-out and instead of calling and dealing with holds and all of that nightmare, I'd rather spend my time filing a complaint.

      Business Response

      Date: 03/18/2024

      Hello **************,

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely CPS 

      Customer ******************

      Customer Answer

      Date: 03/19/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************

    • Initial Complaint

      Date:01/24/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business repeatedly sends me a form that appears to be a legal document to file for my business on behalf of OSHA for $295. They stipulate that theyre a third party, but the professional appearance of the letter likely scams many people.

      Business Response

      Date: 01/25/2024

      Hello **********************,

      We apologize for the confusion regarding our solicitation. 

      CPS is a private entity offering to sell an OSHA Safety Manual. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services 

      As stated on the flyer, Federal OSHA law require all employers to provide a place of employment which is free from recognized hazards that are likely to cause death or serious physical harm to employees. The flyer references potential consequences in the event of a OSHA violation(s.) 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was placed in 2022. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely, 
      CPS ***************************

    • Initial Complaint

      Date:12/09/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company sent an official looking misleading document that states that a periodic report is required and it will be filed at a cost of one hundred and fifty dollars. I file my report through the State website for ten dollars. On the document after they present the state code that requires the Periodic Report in print meant to appear as part of the code it states B.C.S is not a government agency there is nothing in caps stating this it is intentionally placed in an obscure place to scam people into believing it's a state agency. I did not send them any money I just want to report this scam as it might not be illegal it is immoral since I file online for TEN dollars

      Business Response

      Date: 12/11/2023

      Hello **************, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      BCS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely
      BCS ***************************

    • Initial Complaint

      Date:12/09/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company, d.b.a. CPS, solicited to provide an LLC annual report filing and renewal for Botein *************** LLC in the Country and ***************. The solicitation was materially misleading it portrayed itself as a renewal by the incumbent registered agent. Moreover, despite payment, CPS never actually made the filing. Company does not respond to telephone calls and website is down.

      Business Response

      Date: 12/11/2023

      Hello ****************, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was placed on 12/06/2023.  We cannot not file until January 1, 2023. 

      Per your request we are issuing a refund. 

      We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 


      Sincerely
      CPS **************** Department

       

      Customer Answer

      Date: 12/14/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thank you for your help!

      Sincerely,

      ***************************

    • Initial Complaint

      Date:12/07/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      C.F.S sent out a form that looks like a government issue for to renew my business. This is my first year in business and to find out after the check cleared my back that this company has nothing to do with the Secretary of State and the renewal of my business is awful. People are barley making ends meet and to scam people to pay $135 to renew their business is taking advantage of them, as I found out after calling the Secretary of State that is costs $0 to do it online and that they WILL NOT SEND ANYTHING BY MAIL to the business owners. Watch out for these scams do not pay anything to these forms that come in the mail!

      Business Response

      Date: 12/07/2023

      Hello **********************, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was placed. We have initiated a refund.  A check will be mailed out to you. 

      We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 


      Sincerely
       CFS **************** Department

      Customer Answer

      Date: 12/11/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I will wait for the refund check to come in the mail.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:11/16/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was scammed by a company called C.F.S. or C.P.S. depending if you call the company. They sent out documents that look like government forms and indicate a charge of $135 to file my annual business renewal with the ******************. I did reading after I received a second mailing for a second company that I own and found out this company is scamming people left and right. The address is C.F.S. PO BOX ******************************************* and the phone number is ************

      Business Response

      Date: 11/17/2023

      Hello ************, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely
       CFS ***************************

      Customer Answer

      Date: 11/28/2023

       
      Complaint: 20882215

      I am rejecting this response because:

        You are preying on people who are falling for your scam and you know it.   I don't care how politically correct you write nor do I care if what you are doing is legal.   It is a scam and the attorney general has been notified. 


      Sincerely,

      *******************

    • Initial Complaint

      Date:11/05/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These people are sending deceitful documents to buisness owners in hopes of tricking you into paying them for nothing. Why do you have my info and how did you get it? Why can't these illiegetiment businesses be shut down and or atleast not allowed to operate in a deceitful manner.

      Business Response

      Date: 11/06/2023

      Hello Mr. ************************* like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely
       CPS ***************************

      Customer Answer

      Date: 11/08/2023

       
      Complaint: 20827451

      I am rejecting this response because: you are not a legitimate buisness, you intended to defraud by deceitful intent, and the state warns business owners of your practices. Please shut down and get a real job and quite trying to scheme money from people. 

      Sincerely,

      ***************

    • Initial Complaint

      Date:10/29/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They send very misleading documents and I don't want any more contact, I know their scam. I think they even filed a request with the *** to file our returns for us. I don't want anymore contact from these scammers. AT ALL.

      Business Response

      Date: 10/30/2023

      Hello Malaga Cove Capital, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely
       CPS ***************************

      Customer Answer

      Date: 10/30/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      Malaga ************

    • Initial Complaint

      Date:10/28/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is a scam company!!! Do not be fooled by them!!!! They present themselves as a government agency so that you will pay them way more money for an annual report!!! And they obtained my companys information illegally!!!!

      Business Response

      Date: 10/30/2023

      Hello Miss *****, 

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. 

      CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 

      I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely
       CPS ***************************

    Workplace Compliance Services is NOT a BBB Accredited Business.

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