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Workplace Compliance Services

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Workplace Compliance Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Workplace Compliance Services has 20 locations, listed below.

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    Customer Complaints Summary

    • 59 total complaints in the last 3 years.
    • 11 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/12/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is posing as the government, sending instructions to complete and sign the attached business entity report, along with mandating a check for $160 for a "CPS processing fee." It is clearly manipulative and seeks to try to trick unsuspecting business owners. Fortunately, I checked the the Indiana website to verify that this was not affiliated with them. This seems dangerously close to mail fraud and should be stopped.

      Business Response

      Date: 03/13/2025

      Hello, 
      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 
      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 
      Sincerely
      CPS
      Customer ******************

      Customer Answer

      Date: 03/13/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** ****

    • Initial Complaint

      Date:03/12/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2025 Safety Manual Order.Did not receive a *************** cashed personal check and said they cannot find that I have an account with them.I'm sure this is a scam. I contacted GeauxBiz and they said they do not send any thing by mail

      Business Response

      Date: 04/01/2025

      Hello Ms.*******,
      We apologize for the confusion regarding our solicitation. 
      CPS is a private entity offering to sell an OSHA Safety Manual. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services 
      As stated on the flyer, Federal OSHA law require all employers to provide a place of employment which is free from recognized hazards that are likely to cause death or serious physical harm to employees. The flyer references potential consequences in the event of a OSHA violation(s.) 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 
      Sincerely, 
      CPS ***************************

    • Initial Complaint

      Date:01/26/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      CPS FILING SERVICES in ********** is sending letters to business owners stating they need to file the annual Statement Of Information costing $195.00. They state penalties for not filing, and they make it look exactly like a state of California letter, which is confusing if I have already filed. NOWHERE do they state they are a third party service and that they are not the State of California, even though the aim of their letter is obviously to impersonate the state and make me think I must now pay them.

      Business Response

      Date: 01/27/2025

      Hello Ms. ***************** style="color: rgb(34, 34, 34); font-family: tahoma, sans-serif; font-size: large;">Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 
      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 
      Sincerely
      CPS
      Customer ******************

    • Initial Complaint

      Date:01/18/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These despicable people use public records to target new small business owners to scam them out of money, time and energy. CPS solicited me to file my BOI with them whereas filing is free via ****** using inflammatory language meant to scare you with late fees. However, their real target is your personal and business information which can include: Your passport data + photo copy, your drivers license, your EIN and home address, your social security ************* them any one of those can cause untold damage to your livelihood. Do not trust them and allow them to use your information to potentially commit fraud, such as: Opening lines of credit on your personal/business accounts, selling your data to other 3rd parties, stealing your identity or committing tax fraud with your ******'s astounding how they're still in operation after 8 years of reporting them to state and federal agencies. I would report this phishing scam directly to their domain host (***********) as WHOIS will not show the real perps due to GDPR. If you have given them your personal or business information, demand they delete any and all records via email and protect yourself by changing your SSN, Passport, freezing your lines of credit and alerting the *** via Form 14039-B.

      Business Response

      Date: 01/20/2025

      Hello Ms ********************* like you, we have many satisfied customers who read and understood the flyer and chose to use our services. 


      CPS is a private entity offering to complete the service of filing your Beneficial Ownership Information Report for you, much like any lawyer or accountant would, but we do it for considerably less money. 
      I can assure you this is not a scam. We are a legitimate business. 

      We do not keep a customer's personal information on file.  


      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 


      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 


      Our records indicate that an order was placed and a refund was issued.  We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely,


      CPS ***************************


    • Initial Complaint

      Date:12/22/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Like all of the complaints against this business, please add my voice to CPSs misleading solicitation to file my annual certificate. The letter looks like a government form and tells you to send their company money (above the actual state fee) to file your annual report for you and asks for a response 3 months before the form is due to the state. It is actually a deceptive solicitation from a private company trying to get you to pay for their *********************** their standard response to each complaint here, they state they legitimately offer this filing service for a fee. Great, but then if you have a service that is beneficial, why not legitimately and openly ask for business?I encourage anyone looking for CPSs BBB rating and reading these complaints to report the misleading solicitation to your Secretary of State or Attorney General. State agencies will send out warnings to business owners when they know these solicitation letters are circulating. They may even fine the company or take legal action if they find the company is being unlawfully deceptive.C.P.S's standard response: "Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services" to all of the complaints of misleading advertising/billing is offensive to me. "Just like you" is simply inaccurate as we are NOT one of your satisfied customers (or we wouldn't be ********************** a complaint). To state these customers have "read and understood the flyer" is assuming everyone understood the service they purchased. Iin light of these complaints I feel confident CPS has scammed a percentage of their clients and the consumer just doesn't know it. You don't even offer an apology for possible confusion in your response, a standard approach for a reputable ************************* yes, please remove me from any further mailings. We know the BBB is an alert system for consumers so I hope more of us report you their states so they can take meaningful action to protect consumers.

      Business Response

      Date: 12/23/2024

      Mr. ******,

      You already know our response.  As we have stated, we are a legitimate business providing a service to small business owners. 

      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely

      CPS
      Customer Service Department

       

    • Initial Complaint

      Date:10/30/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This "business" sends the Annual Report for ************ in ******. They send out a letter that looks official and can easily trick anyone. They charge $225 for filing something that costs $100. They clearly play on people's vulnerability and/or element of surprise/stress. I received the same exact soliciting letter from them in the last 3-4 weeks. This is clearly a scam that I'd like to report and hopeful stop them. Thank you!

      Business Response

      Date: 11/27/2024

      Hello **** ********, 
      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 
      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 
      Sincerely
      CPS
      Customer ******************

    • Initial Complaint

      Date:09/27/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As others have said. This company sends scam letters made to look like official mailing from the state. They request $195. renew Statement of information that any LLC owner can do on State site for $20. Shame on you CPS

      Business Response

      Date: 09/28/2024

      Hello Mr.*******,
      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 
      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      Our records indicate that an order was not placed.
      Sincerely
      CPS
      Customer ******************

    • Initial Complaint

      Date:09/27/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received in the mail a letter that APPEARS to be a government form for renewal of annual LLC certificate. I understand because of my attention to detail that there is a statement in caps and a small sentence at the end of the paragraph that notate that this is for the annual fee AND a filing fee so that C.P.S. will file your annual cert for you, but you should not have those statements on the form itself. You should have an introduction flyer separate from the form that rotates we are a company that files forms on behalf of people and therefore charge a filing ******* should not rely on the gullibility of others and their lack of attention to detail as a business model. I find this to be unethical.

      Business Response

      Date: 09/28/2024

      Hello Mr. **************** style="color: rgb(34, 34, 34); font-family: tahoma, sans-serif; font-size: large;">Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 
      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 
      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 
      Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices. 
      Sincerely
      CPS
      Customer ******************

    • Initial Complaint

      Date:05/22/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is here to scam people. I called the actual county number and they are aware of it but said there is nothing they can do. I got a letter saying it was time to renew my annual LLC certificate and requesting info and payment. It looks legit and has a local address so I almost did it but then had a gut feeling and called the Secretary of State who confirmed this is a scam they are aware of. Dont pay these people!!!

      Business Response

      Date: 05/23/2024

      Hello Mrs. ************************ like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed for Major Roofing or **************** LLC. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely

      CPS
      Customer ******************

    • Initial Complaint

      Date:05/16/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A company by the name of C.P.S. at ******************************************************************************************** contacted me by mail posing as an official entity asking me to renew filing with the OK Secretary of State. They quoted Oklahoma Statute Title 18 ******. They indicated that I needed to complete my annual certificate for my LLC. The normal fee is around $25, but they were trying to charge me $160. That's when I figured this was a scam. Of course, I paid them 0. They are not in any way a government entity and I wonder how many business owners they have scammed out of their money. I do not want these con-artists to contact me. I see that the BBB has already seen similar filings from other states. It seems that their address changes, but their phone number remains the same.

      Business Response

      Date: 05/17/2024

      Hello ****************,

      Just like you, we have many satisfied customers who read and understood the flyer, and chose to use our services. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would, but we do it for considerably less money. I can assure you this is not a scam. We are a legitimate business. 

      Our flyer has multiple disclosures in ALL CAPS so it is clearly seen. You are not required to use our services and our flyer is not a bill. 

      If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee. 

      Our records indicate that an order was not placed for TULSA CHIROPRACTIC REHAB, LLC. We will have you remove from our mailing list. You will not receive any further correspondence from our offices. 

      Sincerely

      CPS
      Customer ******************

    Workplace Compliance Services is NOT a BBB Accredited Business.

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