Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Wisper ISP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.58/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVicki C.

    Date: 11/15/2022

    1 star
    This absolutely the worst company I have ever had to deal with. I cannot get any other kind of internet at my house so Im stuck with them. My internet works maybe half of the month. When they have to send out a service tech it can take WEEKS for them to get to you (which should tell you something). This places seriously needs to be investigated for their horrible business practices.
  • Review fromJonathan R

    Date: 05/20/2022

    1 star
    I really don't even know where to start. We have a similar story to many of the others on here. We had a GREAT local company that never had any issues until it was bought by Wisper. Now, it is issue after issue. They claimed it was because there was a tree in our line of site so we hired someone to come cut a bunch of branches off and it got a little better. It CONSTANTLY goes down for 10 seconds at a time and comes back up. All day every day. Every time there is a storm it goes down for several hours. However, we are currently on DAY THREE of no internet because of a storm.When they first bought the local company we had HORRIBLE service for about six months because they claimed they were upgrading the network to build in redundancy so we'd never have outages. What a joke. Why are we on day three if there was redundancy?If you have ANY option other than Wisper, choose that option. They're just awful.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.