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Business Profile

Education

Fast Transcripts LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Fast Transcripts LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Robin D

      Date: 05/04/2024

      Fast transcripts is a scam. When you first sign on to the site, it looks professional and up to date. It says you dont have to use a credit card. Once you actually sign up, you see its $15 per student to actually make the transcript and save it. You cant even edit it after that. I had to add my credit card and sign up for a free trial in order to save the file so I could print it. After I made the transcript I cancelled the subscription. I was charged for two more months even after cancelling and Im told there are no refunds. There is no customer service number to call and you only get emails written by bots. Please use any other site other than this one.

    • Janine D

      Date: 02/09/2024

      I have tried to cancel for over a year and they will not cancel my account. I keep getting charged. I have sent emails to support, info, and cancel @fasttranscripts.com. They have the worst customer service I've ever had to do deal with. I cannot believe that they will not cancel my account after all of the emails I've sent.

    • Re T

      Date: 09/28/2023

      This company is impossible to communicate with. They don't have a phone number and all you get is AI responses. I just wanted a one time service with this company but apparently it will be a $15 recurring charge. I was not notified by email that there would be a charge coming...I only saw it on my statement. I contacted the company and went into my account to cancel, but on my next statement, there was another charge. I've contacted the company again, but I have no idea if things are actually canceled and I probably won't be getting a notification email since that didn't happen any of the other times. They refuse to refund and I have no idea if the charges will actually be stopped. Odd that there seems to be nowhere else online to write a review about this company.

    Fast Transcripts LLC is NOT a BBB Accredited Business.

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