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Business Profile

Bathroom Design

Incredible Kitchen & Bath
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.35

Average of 17 Customer Reviews

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Review Details

  • Michael P

    Date: 06/06/2024

    We were impressed by the sales team at the Home and Garden Show and went to the showroom where we were impressed by the design team. That is where our positive feelings ended. Our main bath has been torn out for two months now. 1.) They use subcontractors who may or may not show up when they say they will. 2.) As I type this they are tearing the tile out for the third time, and AGAIN we will have to wait until they can special order the tile and get it in. 3) The plumber installed the fixtures all wrong the first time. 4.) Right now the plumber is back out because the fixtures are not stable so they are ripping out the tile to fix that. 5.) Workers arrived to install the cabinet but it wasn't here but still at the showroom. 6.) The next day the installers arrived only to discover that the cabinet wouldn't fit through the door. 7.) The electrician (who we had to pay out of pocket) had to come a second time because they didn't tell him to move the light fixture where the cabinet is supposed to go. 8.) The glass installers arrived with the glass, but couldn't do anything because the tile had to be redone for the third time. 9.) The entire house has been coated with dust repeatedly. The first time they covered the carpet but the last 9 times workers didn't bother... I could go on, but you get the point. This has been the absolute WORST remodeling job I had ever had done and they had the audacity to ask us to pay the balance weeks ago... and this wasn't a cheap project. We are fortunate that one of us works from home, otherwise someone would have needed to take two months off from work... two months and counting because it isn't nearly complete. This has been anything BUT an "incredible" experience. I spoke to the owner himself three weeks ago, but we still don't have a bathroom.

  • Dianne M

    Date: 05/31/2024

    Incredible Kitchen & Bath definitely deserves 6+ stars if possible. An extremely professional company with a great & friendly staff. We felt they really listened to our desires & turned them into reality. None of the many questions we had were a bother, they just handled them with a caring attitude. Many choices of styles are available in quality cabinets. My dream kitchen has become a reality thanks to Incredible Kitchen & Bath. We Highly recommend them!

  • Richard M

    Date: 05/29/2024

    I wasn't sure what to expect when I entered the showroom I was greeted with a warm welcome, which was only the start of great service, customer care and great service

  • Mathew W

    Date: 05/13/2024

    Came by this company and they are extremely helpful. Definitely worth checking out

  • Lisa P

    Date: 05/11/2024

    It was a true blessing to have come across *** @ incredible Kitchen & Bath. I was in need of cabinets. She was helpful, personnel was friendly & the prices were very fair. I will be returning

  • Brinson P

    Date: 05/09/2024

    Incredible Kitchen and Bath has a great selection of cabinets available at reasonable prices. The staff was friendly and easy to work with. Great for projects, additions, or remodels!

  • Meghan K

    Date: 05/07/2024

    Worked with Mike! He was very helpful in showing me their large inventory and helping me pick the perfect items for my kitchen!

  • Julie H

    Date: 05/06/2024

    I appreciate Incredible kitchens and bath being professional and helping me design my kitchen and bath with high quality cabinets. I would highly recommend the business.

  • Michael M

    Date: 05/06/2024

    Company has great bones. The finished product was incredible. They are in a great area of town and have a ton of styles in the office.

  • Robin Y

    Date: 05/03/2024

    I appreciate the final results of my kitchen remodel. The project got off to a delayed start; however, once my project manager engaged everything feel into place. Each work phase was handled with professional and talented workers that ensured I was satisfied with their work. My kitchen is now an beautiful enhancement to my home thanks to Incredible Kitchens

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