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Business Profile

Security System Monitors

Notion

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security System Monitors.

Reviews

Customer Review Ratings

1/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromFelise M

    Date: 11/04/2024

    1 star
    I ordered a sensor more than 2 weeks ago. My order was confirmed and credit card charged. To date, I have not received a shipping notification nor have I received the product. The customer service phone number and live chat do not work. Im afraid Ive been scammed!
  • Review fromJesse O

    Date: 10/18/2024

    1 star
    This business has taken over $400.00 of my money and shipped any product. They are now fraudulent.
  • Review fromErin M

    Date: 09/02/2024

    1 star
    I spent $200 on products that never arrived. Both Notion's customer service and support email addresses are blocked. The phone number listed on their website is disconnected. I disputed the charge with my credit card company and when they reached out to Notion they received a response (5 weeks later) saying something about how they sell sensors that people purchase online. No evidence that they had shipped or were ever intending to ship the sensors I purchased, but apparently no one at Citi actually reads these letters and just receiving one was enough to deny my dispute.
  • Review fromArthur H

    Date: 06/04/2024

    1 star
    Notion uses an a smartphone app to help customers track things like water leaks, temperature, etc. The smartphone app has a feature to reset the password. I tried to get an e-mail from Notion to reset the password over 7 times. No e-mail ever arrived. I'm out over $250 dollars. I'd like your help addressing this.
  • Review fromPeter G

    Date: 06/04/2024

    1 star
    I think this company is no longer in business. Having trouble with the App, get no response to the support tickets I submitted, get a delivery error when I try to email the company, no one answers customer service phone line when I call. I previously ordered a product but never received it and never got a response to the several inquiries I sent. Finally had to call my credit card company to have them cancel the amount that Notion had charged to my credit card for the product
  • Review fromHalfor A

    Date: 04/16/2024

    1 star
    This company has become fraudulent. Misleading customers with false advertising, stealing time and money while spamming email inboxes.

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