We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

TotalAdBlock

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.06

Average of 82 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Becky C

    Date: 08/21/2024

    I can not cancel this bunch of c*** It does not work & they tell me my email is invalid. They sent me messages on the same email. No respond email. If available it would be 0 stars. I can not get them to cancel.

  • Richard W

    Date: 08/09/2024

    I have gone to their website on multiple occasions to cancel their service, which I never ended up using. I have googled how to cancel it more than once and done everything I was instructed to do. Every time, I reach a point where I can go no further and sometimes I can't even complete the process they describe. Every month, they still charge me. This has been going on for almost a year. Terrible company, useless service. If there's anyone who knows how I can press criminal charges against them, let me know.

  • Ricardo G

    Date: 07/12/2024

    Terrible company to do business with. They offered me a good deal with a substantial discount for one year subscription to which I agreed, when I gave them my billing information they harged me full price without the discount, I contacted them and the returned the extra money they charged, I paid them for one year subscription in June 2023, in October 10, 2023 they informed me they had to cancell my subscription due to a failed payment attempt and they offered me a reactivation discount. I was out of the Country in ****** at the time but when I returned on December 2, 2023 I informed them I paid for one year in June 2023 and told them I was very upset with their company because I received a message from my credit card company that they were still harging my credit card and they received an unauthorized payment for $31.00, from *********** Credit Card. I told them to cancel my account and also I cancelled my billing card with ***********, but they keep trying to charge my account $119.00 for a year subscription, they tried several times morewhen I already told them I am not interested any longer, I even emailed them several times asking them not to try to steal my money because I don't want their service. Last time they tried to charge my credit card was June 22, 2024. Awful company to deal with.

  • syronda h

    Date: 07/10/2024

    I initially paid 1.99 for services not rendered by Totaladblock. Since they did not do the job promised, I went with another company. Totaladblock has been taking money out of my acct. without permission as of today. They make it impossible to cancel services. They want you to give your card info. and pay to stop the intrusion. Do not use

  • Liz J

    Date: 07/09/2024

    The BBB rating and accreditation should be F! I also signed up for $1.99, then stupidly added a year for $39. With in minutes a charge of $38 was put on my account and then the above charges. I clicked on the ad thinking it was legit, immediately called the company, never to talk to a person, except for the customer service number given only to be told he is not customer service, gave me the same number I had already tried- never can talk to a person. Tried to login, never got the email for forgot password as I had not ever set up an account. This morning got the email, again stupidly clicked on it to get this message: "This message seems dangerous Similar messages were used to steal people's personal information. Avoid clicking links, downloading attachments or replying with personal information." So I'm done with them, I hope this goes farther than just writing this email. Doesn't BBB so something when so many people have the same problems?????

  • Kim B

    Date: 06/30/2024

    Charged me ***** instead of *****. Doesnt work. Total scam. Want refund and cancel subscription

  • Kay G

    Date: 06/05/2024

    I am trying to cancel this subscription to their services since November and I keep getting charged $9.95 a month. I have been in email contact with them several times.They return the email by sending me this page that has a link on it. When I press the link the page reads:Hmmm, cant reach this page. I responded with that info so the asked for screenshot of the page. I did that over a week ago and have heard nothing since. Im sick of getting the run around.Sincerely, ***************

  • Jane R

    Date: 05/25/2024

    As other reviewers have noted, this company is a nightmare to try to work with. I have canceled subscriptions and removed my credit card information and yet they still continue to try to charge me. I dont want to have to get a new credit card, but Im about at the point where thats what Adblock is going to force me to do. And as others have noted, theres no way to talk to a person. Im not sure what else to do. They are just so incredibly frustrating and offer no value in this world.

  • Lorilyn S

    Date: 05/08/2024

    SCAM ALERT! THEY TRIED TO CHARGE ME $155.00 LAST NIGHT, but the merchant who put through the bank debit thought the transaction was fraudulent and reversed it. I have NEVER contacted this company. I remember seeing their ads on my phone, but ignored them. I'm SO THANKFUL TO THE MERCHANT WHO THOUGHT (CORRECTLY) THAT THIS WAS A FRAUDULENT CHARGE! I WISH PEOPLE WOULD INVESTIGATE THIS COMPANY BEFORE TRYING THEIR "SERVICE"!!

  • Lesley N

    Date: 04/30/2024

    This might be a service that works, but I decided it wasn't worth it for my needs and canceled my subscription last year without ever using it. Ten days ago, I got charged for another year. Fine, maybe there was a technical error or something. However, the past ten days they have been giving me excuses as to why they have not given me the $117.01 refund they promised (and I have screenshots of the multiple communications I have had about it). Supposedly, they are escalating it and I will hear from someone in the next couple of days, but I do plan on filing a BBB complaint if that doesn't work.Overall, this feels more like a scam. There are other services out there. Don't use TotalAdBlock.

TotalAdBlock is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.