We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

William Lilly Heating & Cooling LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

4.4

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Judy M

    Date: 08/15/2023

    Great company installed brand new everything couldn't be happier highly recommend.

  • Judy M

    Date: 10/25/2022

    Great company wonderful customer service after the sale great guys super nice i would highly recommend them thank you so much.

  • Judy M.

    Date: 10/25/2022

    Great company wonderful prices installed my furnace and ac in a very quick and professional manner i highly recommend this company

  • Joe A.

    Date: 10/25/2022

    Wonderful conpany came and installed a new ac and furnace great price and was done in no time thanks so much highly recommend this company.

  • Don M

    Date: 08/08/2022

    March 31-22 this company came in and installed a 2 ton a/c unit and a 2 ton coil. My furnace is In my attic so that is where the coil went. Few months go by I see water in my floor. I go in the attic to see what's going on and the is water running out of the coil. I shut the a/c off and call William Lilly to tell him about it. He came out the next day and says the coil has fell down. So he just adds more hvac tape and says try that. 3 days later leaking again call him back down to look at it. He puts a level on the coil unit and it's out of level. Tells me he will get some adjustable feet to put under it to level it up. Which quote from his mouth should have been done when they installed it. Says he will get the feet and be back tomorrow and never shows up. I call him and he says he had to order them and they would be in that evening. Tells me he will be down the next day and no show or no call. I call him back and he says oh my guy took the day off unknowns to him. Will be down the next day. Same no call no show. So I call him back to see what's going on and from then on he will not answer my phone calls. That has been about a month ago and now I have discovered I have mold on my walls from the water that was leaking from the coil unit. He had no intention on coming back to fix it. And mind you he wears a bluetooth ear piece for his phone so he knew I was calling. I would not recommend William Lilly heating and cooling to no one. That to me is bad business. Oh and me and my son-in law had to got up in the attic and cut the hvac tape and level it up and built a little knee wall under it to hold it up level ourself and retaped it. All because they done a half butt job.

William Lilly Heating & Cooling LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.