We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hoverboards

Hoverboards.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hoverboards.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 20 complaint(s) filed against business
  • 34 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to be transparent about ownership, location, or products/services offered

Service Area

  • Outagamie County, WI

Alert Details

This business has 3 alerts.

Pattern of Complaints

On October 31st, 2018, the BBB sent a certified letter to Hoverboards.com due to a pattern of concerns received by the BBB from consumers. 
As of July of 2021, the BBB has not received a response in regards to this pattern concern, nor have we received any responses for the complaints that continue to be filed against Hoverboards.com. 

Most of these complaints allege poor product quality, non-delivery of products, products delivered damaged, false advertising, and unresponsive customer service. 

As of March 9th, 2023, the pattern of complaints is still occurring among complaints.

Alert 1

Complaints Continue to Pour in Against Hoverboards.com   9/2/20

The Wisconsin BBB Warns Consumers of Online Hoverboard Retailer, 8/2/2019

 

Alert 2

According to reverse checking, 3825 E Calumet Street Suite 400, Appleton is a UPS store.

Important Information

Additional Info

3825 E Calumet Street, Appleton WI 54915 is a UPS store.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.