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Business Profile

Property Management

CVA Properties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At my previous address, CVA properties was the property management company. The address was ***********************************************************************. My lease ended on 11/18/22. Since then, **** (the property manager) has become almost entirely unresponsive about the security deposit checks. I emailed multiple times, and texted. I only was able to get up with him by calling from a ****** voice number so he would not know who was calling. I spoke with him on March 2nd and he said they had been mailed. Frankly, I dont believe him. It has been well over the period in which this deposit was required by ** law to be returned. All in all, at this point, it seems a pretty obvious attempt to avoid returning these checks. I have tried to resolve this issue myself, with tact and patience for the other party. I would really appreciate any help or advice you can provide. My next step is to send a letter of non-payment via certified mail to have a receipt ready for when I file in small claims court. I am including a screenshot of the agreed-upon, itemized deductions I received from him after my moving out in November.Hoping to hear back from you soon.*********,***********************

    Customer Answer

    Date: 04/10/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Hi,

    I have not heard from CVA Properties, nor have they returned my calls, as I have tried again to reach out directly. I am proceeding to file in small claims court this week. Thank you for trying to facilitate this matter.

    Sincerely,
    ***********************

CVA Properties is NOT a BBB Accredited Business.

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