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Business Profile

Mortgage Lenders

Certainty Home Loans, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Certainty Home Loans, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Certainty Home Loans, LLC has 32 locations, listed below.

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    Customer Review Ratings

    1.33/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromStuart T

      Date: 09/11/2024

      2 stars
      certainty colluded with home builders to force a mortgage through them. they will provide okay rates - but you can find lower rates from a less slimy company for sure. also ther will give you a credit, but their closing costs are very high.
    • Review fromRicardo G

      Date: 07/05/2023

      1 star
      Dont recommend doing business with this company!! They said I was pre approved, had to spend $2700.00 of hard earned monies!! Just to have the underwriter state cannot sign off on loan, due to a NSF CHECK!! Do NOT RECOMMEND THEM!! Lost out on all my monies!!!??
    • Review fromZiomara A

      Date: 11/07/2022

      1 star

      Ziomara A

      Date: 11/07/2022

      After a referral from a friend, I messaged Certainty Home Loans directly the first week of September. I also went on their website and filled out the forms to get started. It's now the first week of November and even after 3 MORE attempts to reach out to them, I still have yet to receive a response. Doesn't seem like they care to gain new business.

      Certainty Home Loans, LLC

      Date: 11/08/2022

      Thank you for taking the time to leave a review. We are sorry to hear about the experience you've had with us. We would appreciate the opportunity to look into the situation you described. At your convenience, please give our Customer Success Team a call at: 773-328-6467 Best Regards, Guaranteed Rate Customer Success Team

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