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FedEx Corporation

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for FedEx Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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FedEx Corporation has 987 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 6,620 Customer Reviews

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    Review Details

    • Carl F

      Date: 04/25/2025

      Every delivery from FedEx is delayed, misplaced or whatever. They never make a delivery when scheduled. Absolutely the worst delivery outfit out there. It's so aggravating to plan activities around their missed scheduled deliveries, especially when they say that a signature is required. You plan your day to be home to sign, and 3 hrs before delivery time you get a message saying "sorry your delivery has been delayed". They should be shut down.

    • Judith H

      Date: 04/25/2025

      There is a concerning level of favoritism between office staff and pack handlers, and pay rates can be changed without any prior notice. Employees often climb on conveyor belts and create hazardous conditions by waterfalling packages. Unfortunately, management struggles to effectively oversee the team, resulting in an unhealthy and unsafe work environment. At this station, you might work maximum 15 hours, possibly more if you prove your reliability; however, the app frequently misrepresents actual productivity, leading to widespread miscommunication. This really was the worse station between the 2 I've been to. Though the over all of fedex business seem to care only about money over the purple promise. Would never recommend this job to someone trying to get their career start here

    • Sharon W

      Date: 04/25/2025

      I ordered a recliner which was shipped FedEx. The driver left this 100 pound package in a package room in my apartment building instead of leaving it at my door. I had no way of getting this chair to my apartment, I had to call one of my children to bring it to me. I called customer service to ask them to send a driver to bring this box to my door and they assured me it would be taken care if. The driver never came. This is not my first negative experience with this company. I am reluctant to but products online that ship with FedEx.

    • Nate K

      Date: 04/24/2025

      Late delivery and wasn't helpful for a refund. Paid for overnight and they didn't pull through.

    • Tyler W

      Date: 04/24/2025

      Horrible service. I live in ******* AZ. 3 of my most recent packages got to *******, was told would be delivered next day. Next day they went to *****, then *********, then *******! They were 10 miles away and FedEx sent them thousand of miles away. Over a week late. I called and she promised they would be flown to ******* and delivered the next day which of course was lies. I try to create a case they ignore it. FedEx has the worst tracking. I have a package coming tomorrow and I would bet $ itll be delayed. I trust the **** more than FedEx. *** is fantastic, FedEx is slower than a horse a buggy delivery service. How they continue to trick businesses into using them is beyond me. FedEx doesnt care about your packages, I promise you that.

    • Kristina L

      Date: 04/24/2025

      Had a package delivered to a store for pick up, and they of course used FedEx and the package was received damaged. Got it open at home finally and found part of the product missing. Now I have to wait until the retailer can send me the missing part. I really hope they dont use this company ever again. Worst delivery service ever!

    • Janet H

      Date: 04/24/2025

      A+ are you kidding me?! I ordered something that was supposedly delivered today but its nowhere to be found. It wasnt rather expensive. *** had other packages delivered here. The driver did not take a picture and I believe the driver stole it. Customer service (if you want to call it that) is completely useless. I want my package now. If FedEx goes out of business I will celebrate and will never use their service again.

    • Sheena K

      Date: 04/24/2025

      Multiple times rhet have delivered our packages to the wrong address and the phone number and chat bot are just useless

    • Sharon L

      Date: 04/24/2025

      FedEx drivers are pathetic. I'm fed up with destroyed packages and broken items. One driver parked his van in our driveway and couldn't find a FedEx envelope I was expecting. I stood on the front porch while that man had the side of his van open and was kicking boxes all over the inside of the van. He was furious. Then, the * bombs started and he was yelling and cursing to the point I had to go back into my home. Some day these drivers will do that at someone's home and it won't turn out well for them...

    • Noreen D

      Date: 04/24/2025

      I ordered a birthday present for my son a month ahead, because it was shipping from the **. It was the only one of this product and I could not find it snywhere else to purchase. It wasn't a problem to get through customs and arrived in ****** in a week and a half. Fed Ex was scheduled to make delivery once it arrived in ******. I received a notification that the package had been delivered, but it was to the wrong address in an entirely different town 4 hours away. I could not get through to a representative so I tried the online AI helper. When I entered the information according to the prompts it told me they couldn't help yo contact the seller. I did, and received feedback within one day that they had been able to contact Fed Ex. They said that Fed Ex had somehow put yhe wrong shipping label on my package and delivered it to the wrong address but they were not going to get the package back. The seller is refunding my money but Fed Ex is taking no fault for their error. I will not ship with Fed Ex and will cancel any orders if I find out they are to be handled by them.

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