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Business Profile

Auto Consignment

Private Stock of Rapid City

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/29/2022 I purchased a 2010 ***** ******* for $********* from PRIVATE STOCK OF RAPID CITY i* ***** ***** **. It was advertised on their website as "NEW ARRIVAL GOOD CONDITION..." When I purchased the vehicle I had thought I was purchasing a good, reliable, dependable, able to travel out of town vehicle that had no problem for the amount of money that I paid. When I took the vehicle for a test drive the check engine light came on so I let the car dealer know. The car dealer told me that the light was not on before and that he could scan it to see which code it was. The car dealer scanned it, looked on his computer, and informed me that it was an "easy fix" since the code that appeared was either a coil pack or spark plugs. He informed me that the part would cost $***-$***. In addition, he informed me that he could contact the person who he bought if from OR have his shop guy look at it. The car dealer cleared the code on the vehicle. The car dealer said "It is a good car and the coil pack or spark plug is an easy fix". Unfortunately, 3 weeks after I bought the vehicle the check engine light came on. I took it the an auto repair mechanic and he advised me that it has an internal engine problem. So, the vehicle is sitting parked and not being driven since the auto mechanic advised me not to drive it.

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