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Business Profile

Printers

Merriman Printing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife dropped off papers to be copied for an upcoming court date and Curt ******** the owner took some of my original documents. He must have thought those were the only source I had because he substituted originals with blanks as the information contained is damaging to the other party. I just want people to be aware that some people don't want to play fair. He provided my wife with a card on January 4, 2023, that my wife requested when she picked the stuff up and paid the bill. I wonder who didn't want me to have that information. I also am curious as to what he got for doing such an absurd action. I would like to confront Curt, *** ** ** ****** ** **** ** ***.

    Business Response

    Date: 02/10/2023

    Sure be nice if customer would have just called. I have the originals here. Had no idea until this complaint how to get a hold of him or who it was for. Have no idea who you are - i had some pages sitting here after customer left?????

    Customer Answer

    Date: 02/13/2023

    (The consumer indicated he/she DID NOT accept the response from the business.)
    I guess this is the response I expected and why I did not contact Merriman Printing after noticing the so called "mistake" as it would be me not agreeing with him. It makes no sense that blank sheets of paper were in place of my originals and no explanation from the owner regarding this issue in his response. The originals would have cycled through the paper feeder and the copies would have come out blank, and the originals would be on the top in a pile. He had to mess with them for some reason. Not good for a **** *** no matter how you slice it! And no offer to return money if the **** *** did make that strange of mistake. I will not be doing any more business here and that is my first experience with Merriman Printing.

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