We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Custom Concrete

Guzman Concrete

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Concrete.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Guzman Concrete formed and poured 2 concrete pads in the rear or my home. Guzman also installed a French drain in my back yard. I had influenza A and was extremely sick during this process. I paid Mr Jamie Guzman via two checks, 1-13-24 $1,500 deposit and 1-15-24 $1,900. A few days later I was looking at the pads and noticed there were splatters on all sides where the concrete was poured. I requested Guzman to return to correct the problem, via telephone and text, my communication was ignored. This is a brand new home, was less than 4 months old when the work was done. It is impossible to remove concrete once it has remained on the surface 3 plus days. The material us hardback siding. The French drain had to he removed as it was not working properly and was only 3 or 4 inches beneath the sod. Due to the fact it was installed incorrectly and not draining properly, the French drain and sod had to be removed. This was done a couple of weeks ago. I want a refund for materials and labor charged for the French drain and my siding with concrete on it replaced or repaired if it would match. I'm pretty sure it would all have to be repainted at the very least. ***** ****

Guzman Concrete is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.