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Business Profile

Merchandise Warehouse

Storesp.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Merchandise Warehouse.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/07/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 2 pair of ************* shoes with our name on them from this company. This phone number dips bogus and Im not getting any email response s from this company 143.97 was taken from my bank account Order number ******

  • Initial Complaint

    Date:05/08/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a ***** sports Hawaiian shirt and cap combo .this is the title of what I ordered. It's a combo pack it what it says clearly but I only received the shirt they claim I just order the shirt ...why put shirt and cap combo if you just giving the shirt I feel it's cheating people.

  • Initial Complaint

    Date:01/03/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Online order from Stores.com for the ************** Tennis Shoes monogrammed (black *** ***). 11/22/22 ordered on 12/7/22 they processed the order. On 12/12/22 the order was shipped. I ordered two pairs for $132.47 the shipping was $8.99 personalized. It's 12/27/22 Still have not received the shoes home all day every day. The shoes was a Christmas gift. I'm so disappointed about this order and site for the Online SCAM. I want my money put back on my card. A full REFUND paid for merchandise and I didn't get it. It's been well over 30 days. This company doesn't deserve a one star should be negative one star is too much. Lesson learned won't do it again. The company phone is no good the address the post office is checking the address is not good. The email no ane answers. No response. This is an online SCAM I'm sure of it. It's not right.

Storesp.com is NOT a BBB Accredited Business.

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