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Business Profile

DJs

DJ Dave Event Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/31/2024 My wife and I had our wedding scheduled for that day. It was to be an outdoor wedding however, the weather destroyed our tents and ultimately made it not feasible to do so. We had to make a last minute venue change. The original location was a friend's farm at *************** Carmichaels PA, and we were able to use the banquet hall of an *************** in Rice's Landing which was 10 minutes ******* **** informed us that per his contract, he was not required to perform at the new venue although he was already paid 2200 dollars in advance and was paid to perform music for 4 hours and provide **************** his contract it does state that it would be a rain or shine event and it will not affect his pay, however he would make every effort to continue the performance despite conditions. He did not make every effort. He in fact decided from the moment we had to make the venue change, that he no longer wanted to perform, despite it saying he would make every effort in his contract. We eventually got him to agree to come to the *************** and perform the ceremony music, 1st dance, father/daughter dance, and mother/son dance music. A total of 4 songs. He provided no announcing though, which was something that was specifically paid for in the package we purchased. He then promptly left at around 6:30pm when he should have left around 9:30pm.He did not issue any refunds, apologize for his behavior/lack of professionalism, and making my wife cry on our wedding day.I believe DJ **** is participating in predatory business practices that is allowing to take people's money before delivering on the work agreed to perform and then trying to find ways not to complete said work. He uses an ambigous and vague contract to his benefit to decide when and how he wants to work and can weaponize it against his clients.

DJ Dave Event Services is NOT a BBB Accredited Business.

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