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Business Profile

Heating and Air Conditioning

J.A. Smith Heating & Air Conditioning, Incorporated
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christopher P

    Date: 11/13/2023

    Christopher P

    Date: 11/13/2023

    JA Smith Charge a good fee ($473.70) for twice a year preventative maintenance and-inspections of our heater and Air Conditioning Systems. The last two scheduled visits nobody came out. This time nobody showed or bothered to call at all. I called myself and was told they were running late but would be coming out. Never happened. . A vacation day was used so they could do this both times. Wasted days. I really liked this company in the beginning but now, not so much. I ended up talking to an after hours on call guy that couldn’t help and said he would let someone know tomorrow. I wonder if I’ll get a phone call? Unfollow, I will not be recommending or using this company if I ever need a new heating system again. Honestly, it’s sad .

    J.A. Smith Heating & Air Conditioning, Incorporated

    Date: 11/16/2023

    Mr P******, it was good talking to you and I am glad we were able to work things out. We do apologize for your inconvenience. thank you for being our customer. Jeff S****

J.A. Smith Heating & Air Conditioning, Incorporated is BBB Accredited.

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