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Business Profile

Bar

The Adam's Apple

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/26/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last week, I went to the bar with my sorority, Alpha Kappa Alpha, and was treated unfairly just because of the color of our skin. Racial discrimination is illegal under state and federal regulations. My friends that ordered hard drinks were asked to leave despite acting kindly with the bar staff. Upon asking for a manager, the bartender refused to and told us "All you ******* need to get the f*** out of this bar. This is not Camden where you ******* can go wherever the **** you want." We then left and contacted our sorority's attorney due to the discriminatory practices in violation of state and federal law.

    Business Response

    Date: 01/18/2024

    We take this type of accusation very seriously and would like to do a thorough investigation about this complaint, however to do that we need to have some additional information.  Could you please tell us what day you were in and approximately what time of day it was?  This will help us determine who was working at the time which will enable us to review video footage as well as pull receipts to see who waited on your group.  Any information you can provide to us would help us narrow down your checks would help us identify the person that would have been waiting on your group.  

The Adam's Apple is NOT a BBB Accredited Business.

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