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Business Profile

Self Laundry Service

Laundry Arena

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Laundry Service.

Complaints

This profile includes complaints for Laundry Arena's headquarters and its corporate-owned locations. To view all corporate locations, see

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Laundry Arena has 2 locations, listed below.

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    • Laundry Arena

      130 Berlin Plank Rd Somerset, PA 15501

    • Laundry Arena

      103 Berlin Plank Rd Somerset, PA 15501

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/22/2025

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I stopped at the laundry arena this is my first time going here. They make you put money onto a card in which I put $20 I went to do my laundry and the card doesn't work there is no one on site to help solve my issue so I had to call a number and no one answers you have to leave a message. I have yet to receive a call back about getting my refund.

    • Initial Complaint

      Date:08/08/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Lost money for two huge washing machines because they appeared operable but when you scan the card to start wash it comes up with an error because the doors are broken.

    Laundry Arena is NOT a BBB Accredited Business.

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