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Business Profile

Asphalt

Mosholder's Asphalt Sealcoating

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Mosholder's Asphalt Sealcoating to blacktop my driveway after he black topped my driveway it looked horrible. It was sloppy, uneven and sloped towards my house causing water to come into my house when it rained because it was sloped the wrong was as we discussed. I complained and when he came back to try to fix it it actually made the water problem worse and look worse as well. I had to hire another company to come in to correct the issues from Mosholder' Blacktop Sealcoating and it cost me an additional $7000.00. I additionally paid Mosholders Blacktop Sealcoating $10,000.00 in the first place to do the job correctly in the first place and ended up with a terrible mess and a lot of sleepless nights worrying about a flooded basement that I never had to deal with or worry about before. I feel that Mosholder should give a refund or at least $7000.00 it cost me to fix the problem that Mosholder left me with.

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