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Business Profile

Motorcycle Customization

Ryan Darragh MFG.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:10/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    About a year ago I purchased a motorized engine block from Ryan D***** and then later purchased a clutch from Ryan to row after that the engine was approximately 750 and the clutch was approximately 250 I don't know a lot about these motors so it took me a while to get to it but when I decided I could not finish the project or even started I was going to trade it off to somebody else and they told me that the motor was no good it would lose compression power and a complete performance of it would not be correct so that's when I reached out to Ryan D***** again about this problem it has not been ported right it looks like a child did it and it affects everything there are filings in the port and the piston and everywhere and I will have pictures if possible I just want a refund or a different motor it doesn't matter which so about $1,000 altogether or an engine that is quality made I can trust. There's actually no way that he could have not seen this imperfection because I am the one that talk to him myself he set up the shipping the engine and the clutch so he is the only one I talk to I've been trying to get a hold of him for the last 2 or 3 months with no response so he's pretty much ignoring my request to talk his buddies told me that there's nothing wrong with the engine but anybody that is not his buddy says it is not right at all and you can look at it and tell it is not a very well-made engine just by looking at mistakes it looks like it was intentionally messed up by someone. These engines are CNC made also and they could have programmed it to make it right but instead they decided to try to do it by hand which made it worse so there's no excuse for this mistake and he knew what he was sending out to me meaning Brian d*******. He asked for the arrogant over the phone and he might be stressed but this is my money and give money spent for this motor so I expect it to be right. ###-###-#### is my number thank you very much

Ryan Darragh MFG. is NOT a BBB Accredited Business.

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