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Business Profile

Coaching

Winner's Circle Training, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coaching.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, my name is ******* and I am currently involved in a credit card dispute with Winner'c Circle Training. Winner's Circle Training Offers an online course in personal finance, priced at $6,800. I was told over the phone that there is a money-back guarantee prior to making the purchase. The merchant possesses an audio recording of this phone call. After expressing dissatisfaction with the course, I requested a refund but was denied and told that there actually was not a money-back guarantee, and I would not be receiving a refund. I believe I am a victim of consumer fraud via false advertising. I have already filed a dispute with the credit card company but they deemed the transaction valid because the merchant did not present this audio recording, and they have refused to share it with me directly. What I would like from the BBB is either a full refund from the merchant or the audio recording of the phone call so that I can continue the dispute with the credit card company.

    Customer Answer

    Date: 03/21/2023

    Earlier today we spoke on the phone about closing the ticket that I opened a few weeks ago, and it was requested that it be in writing, so this email can be used as that writing.

Winner's Circle Training, LLC is NOT a BBB Accredited Business.

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