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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.89

Average of 80 Customer Reviews

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Review Details

  • James D

    Date: 09/26/2024

    This business does not have its own call center. They resell services of other call centers without informing the client. It is a shady business practice and also in violation of **** and other privacy laws such as CCPA. ************* is provided to other call centers whose services are what this BUSINESS RESELLS. There is no disclosure about this by this business. A lawsuit is on its way. Customers beware and stay away from this business if you care about your privacy and data. BUYER BEWARE!

  • Josh K

    Date: 09/23/2024

    After trying multiple other answering services, I switched my law firm to *** which has been fantastic! The pricing and support have been on point, and the technology is exactly what I needed. Thank you *** and team!

  • Lauren K

    Date: 09/17/2024

    Absolutely great service! They are super friendly and quick to respond with any issues that come up. The service itself is second to none. I highly suggest using this company for your answering service needs.

  • Colette D

    Date: 08/30/2024

    The workers are always so polite and helpful. When changes need to be made, they are prompt and efficient with implementing them. Excellent customer **********************. I would definitely recommend!

  • Donisha D

    Date: 08/21/2024

    I have been using the service for years and the customer ********************** has been excellent in responding to my concerns, making adjustments to support the operator workflow and retraining when needed. Very easy to get support on the phone or by email and very quick to respond

  • Heather P

    Date: 08/05/2024

    They can do anything you need them to! Their service is robust and they take the time to make sure that you understand how to use it all. The billing is SUPER transparent and it's easy to move up or down a plan depending on current usage.

  • Ashley J

    Date: 08/01/2024

    I recently had the pleasure of working with Specialty Answering Service and was extremely impressed with the level of service I received. ****** was greatshe answered all my questions and was able to help me with exactly what I needed. Her professionalism and expertise made the entire experience seamless and stress-free. I highly recommend Specialty Answering Service for their outstanding customer support!

  • Doug D

    Date: 07/11/2024

    We have been using SAS as our answering service, and their service and support have been nothing short of excellent. The team is professional, responsive, and consistently provides high-quality assistance. They handle our calls with great care and efficiency, ensuring that our clients receive the best possible experience. We highly recommend SAS for anyone in need of a reliable and top-notch answering service.

  • tommy T

    Date: 06/13/2024

    ******* helped me on this particular instance, and exceptionally as well. I just needed to make some changes to my script, and presto is was done. Everyone is always super helpful and the response time is on point. Thanks so much for having fantastic customer **********************, which ensures we are delivering excellent service to our customers

  • Dominick F

    Date: 06/13/2024

    Easy to work with as well as a highly trained staff. Excellent service.

Specialty Answering Service is BBB Accredited.

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