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Business Profile

Exercise Programs

Planet Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromConstance M

    Date: 02/08/2023

    1 star
    After not signing in was was yelled at by *********************. She proceeded to follow me into the bathroom and threatened me while I sat on the toilet. I told her Id sign in after I used the *** she proceeded to yell, IF YOU DONT ************ OUT Afterwards I signed in and she threatened me AGAIN. I told my husband what happened so he approached her after the workout and told her not to do that again. She denied it and I confirmed it. She screamed and told ** to leave YOUre OUT! I AM CANCELLING YOUR MEMBERSHIPSHer manager, ******, was just as belligerent. I asked for a transfer and ******* response was I could do that but Im not going toShe proceeded to call corporate and got ** banned from all PF facilities CHILDREN who lack social skills are running this facility.You are SUBJECTS not treated like paying customers.

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