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Business Profile

Pest Control Services

J C Ehrlich Company Inc
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for J C Ehrlich Company Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

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    Average of 1 Customer Review

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    Review Details

    • Karen C

      Date: 10/28/2022

      We have placed beyond multiple tickets into this company to receive our termite contract as well as a refund due to their complete lack of care for us as a customer. I spoke to a woman named **** in Accounts Receivable at the beginning of the summer. My ticket was remitted and supposedly marked as high priority and for mgt review. We heard from NO ONE. I just called once more and placed another ticket. I am told we will hear from someone by Tuesday 11.1.22.We have paid $1,500 so far towards a $2,200 five year termite contract. We have no termite contract in hand. The salesperson sent us a contract for our record back in March 2022 that had the incorrect home address and was fully executed by someone else. We have been asking for correct paperwork ever since. I want a refund of whatever money is left out of the $1,500 after services rendered is deducted because of this company's NON EXISTENT customer service. We have no contract and we have spent months dealing with billing mistakes for another service they offered us that caused us to be auto billed to a credit card in error multiple times as well as caused threatening late invoices to be sent. There is also the matter of their salesperson quoting us $2,300 for a service in the basement to treat a dangerous "fungus". We consulted with our neighbor who is a home inspector who identified the non-threatening issue as something else entirely and advised on steps to take to remedy it ourselves.If you like being lied to and have free time you are looking to fill by constantly battling incorrect billing scenarios..........this company is for you. This has been the most time consuming, maddening, and disappointing experience I have ever had with a company of any type. It has been EIGHT MONTHS of effort and my issue is still not resolved. DO NOT USE THIS COMPANY.

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