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Business Profile

Nursing School

Nursing.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nursing School.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/2/2024 - I was charged $329.00 when I never agreed to the purchase of a membership. I had shut off auto renew a year ago immediately after purchasing a year long membership. I am a nursing student and did not enjoy this service they provided so I had no intention of renewing. The card that they charged me on originally also was no longer active. I contacted my bank and my banked found no previous history of transaction and was not sure how they were able to charge my card. I have attempted to ask for a refund and they said that they cant. They dont have a customer service phone number, and took nearly 24 hours to respond to where now it was too late to ask for a refund. As a college nursing student this has created a hard situation for me now by a service that was supposed to help nursing students. They refuse to do a refund even when I never agreed to the auto renew. I had shut it off and again, my bank said they didnt know how they were able to charge me and has filed a dispute. It would be much faster for me and easier for me if they would just proceed with the refund as they should. It seems very scammy on their part.

  • Initial Complaint

    Date:02/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I subscribed for free trial. Cancelled same day but unaware that I didnt get a confirmation email. I tried to cancel TWICE, and there were little deceitful prompts here and there and eventually I got it only to receive an email that I was charged today with no reminder prior or anything.

Nursing.com is NOT a BBB Accredited Business.

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