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Business Profile

Shed Builder

Oregon Sheds and Building Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shed Builder.

Complaints

This profile includes complaints for Oregon Sheds and Building Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Oregon Sheds and Building Company has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/21/2023

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,We purchased a shed on 5/19/22 for $6450.00 from the Albany Oregon location of Old Hickory Sheds. We liked one on the lot but the owner of that location ************************* said that there was the exact same shed on the ********* lot that was a foot taller for the same price. We said great and when the shed was delivered, we were told by one of the delivery guys that this shed was on that lot for years and they were having a sale for 5% off. He asked my husband if he was getting a discount on that shed and my husband said no. He shook his head and said that shed should be being discounted. We planned to call and ask at that time but had 2 deaths in the family. We spoke with ***** in Dec when looking at another shed about getting that money back from the shed that should have been discounted in May. ***** promised to look back at the previous shed purchase and figure it out. He said he would call in a couple days. He never did so I called him and he was very cagey about him not really knowing if the ********* location was having a sale at that time or not then as I pushed him he said "what month did you buy that shed again" I said May and he said right away "oh yeah that sale started in June. I was not convinced and he said he would call them and then call me back he never has. I have left messages. I went to the ********* location myself to ask when that sale was but they are not in the office and you have to call. I called and left 2 messages and no call back. ***** offered us the shed in ********* when we decided on one on his Albany lot because they were having a sale on older sheds that had been sitting out in the weather for years and he was able to purchase that shed at a discount and then charge us full price. The amount we should have saved was $322.50. We would never have purchased a second shed from him if he had not promised to make it right. Now we are out the original money and gave this shady business owner another $4650. Thank you,*******************

      Customer Answer

      Date: 02/16/2023

      From: ********************************** <**********************************>
      Sent: Thursday, February 16, 2023 12:58 PM
      To: Info <**********************************>
      Subject: Message from BBB.org

      case number is ******** I put the wrong ph# for ************************* **************

      Sent from ******************* (**********************)

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