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Business Profile

Window Installation

Universal Windows Direct of Southwest Ohio

Headquarters

Reviews

This profile includes reviews for Universal Windows Direct of Southwest Ohio's headquarters and its corporate-owned locations. To view all corporate locations, see

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Universal Windows Direct of Southwest Ohio has 5 locations, listed below.

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    Customer Review Ratings

    4.91/5 stars

    Average of 47 Customer Reviews

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    Review Details

    • Review fromApril C

      Date: 12/24/2023

      5 stars

      April C

      Date: 12/24/2023

      Kind, professional and thorough. We are so grateful for our new windows and the installation technicians were fantastic. They explained so much to us They were on time and tidy. We will definitely be calling them back when we are ready to replace the rest of our windows! Five star rating is not enough!

      Universal Windows Direct of Southwest Ohio

      Date: 04/19/2024

      Thank you April for the nice review!
    • Review fromAdam G

      Date: 11/29/2023

      5 stars

      Adam G

      Date: 11/29/2023

      They did great work! After the job was complete it looked like a whole new house!

      Universal Windows Direct of Southwest Ohio

      Date: 11/30/2023

      Thanks for your review ****!
    • Review fromElizabeth M

      Date: 08/13/2023

      5 stars

      Elizabeth M

      Date: 08/13/2023

      Universal Windows did a terrific job. Got everything done in a timely manner. And our windows look FANTASTIC! I definitely recommend Universal Windows Direct to everyone and their lifetime warranty is excellent

      Universal Windows Direct of Southwest Ohio

      Date: 08/14/2023

      Thank you for the amazing review *********! We appreciate the trust!
    • Review fromLisa N

      Date: 07/14/2023

      5 stars

      Lisa N

      Date: 07/14/2023

      Our new windows are great and we're very pleased with them. One of the screens arrived from the production plant with a tear, but Universal Windows immediately placed and order for a replacement. Carla with Customer Service was so nice when checking on the status of the replacement and promised to call us when it came in. Overall, a very good experience

      Universal Windows Direct of Southwest Ohio

      Date: 07/17/2023

      Thank you for the review ****!
    • Review fromAnn W

      Date: 04/28/2023

      5 stars

      Ann W

      Date: 04/28/2023

      Several projects done by Universal and always completely satisfied! Products are top notch and our installers have been very professional and knowledgeable! Shout out to our window installers- Michael and Summer, you are super!!!

      Universal Windows Direct of Southwest Ohio

      Date: 05/01/2023

      Thank you so much for leaving a review. We appreciate your business!
    • Review fromAnn W

      Date: 03/11/2023

      5 stars

      Ann W

      Date: 03/11/2023

      Great sales and customer service! Have used them for multiple projects and never disappointed! They truly appreciate return customers. Kudos to Rob, our go to guy!

      Universal Windows Direct of Southwest Ohio

      Date: 03/13/2023

      Thank you for your review ***! We appreciate the trust!
    • Review fromTyler C

      Date: 10/06/2022

      5 stars
      ***** worked his tail off to get our windows installed, mostly by himself. He was on the job for 13 hours straight, work ethic unmatched. Attention to quality and detail unmatched. 5 stars, would buy from this company again.

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