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Business Profile

Pizza

Flyers Pizza

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

This profile includes complaints for Flyers Pizza's headquarters and its corporate-owned locations. To view all corporate locations, see

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Flyers Pizza has 8 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/26/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello my name is *** ******* i am fileing a complain due too being over charged on a recent online order my order was for a 1 LG thick pepperoni bacon pizza order was placed March 23 2023 around 3.58 pm order number #53 the delivery driver full name was ***** ****** the delivery came from the grove city north location my order was too be $25.66 but was charged $27.66 and the extra $2.00 i did not authorized on my credit card i never left any tip on this card only do cash tips and it needs too be looked in too why i was charged this extra $2.00 if driver claimed a tip was left that is not accurate information and they took it upon themselves to leave this amount as a tip this needs investigated thanks

      Business Response

      Date: 04/25/2023

      *** ******* was indeed over-charged $2.00 on March 23rd.  It was an inadvertent mistake made by an employee and not something that happens often at Flyers Pizza.  We have refunded his $2.00 and have apologized to *** *******.

      Customer Answer

      Date: 04/26/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I accept the business's response to resolve this complaint.

    Flyers Pizza is NOT a BBB Accredited Business.

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