We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

Jr. Landscaping and Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Frank 1st quoted me 700. Then changed it to 950 cash. 250 for cutting Tree Down, 700 for stump grinding & THEN was to grade and level where the tree was & in front of the home & sidewalk. No contract, this was a local guy in our community. I got him off the local community page he answered my request. He came in late April to cut the tree down. I paid him 250 cash, no receipt. He did keep in touch, it rained a lot. May 8th, he showed up with the stump grinder. He thought he could accomplish the grading and leveling part of the job by using the stump grinder. He rototilled the mound of dirt that I wanted graded & excess dirt removed & transferred to the back yard where the pool used to be. He told me to water the portion he rototilled and the mound would go down. I paid him the 700 cash. It poured that week, the mound did not go down. On May 28th I made a group chat with Frank & my partner. Frank argued with me on this chat, He claimed I ruined the seeded grass he wasted money on by not watering it. During this time, I found a huge root he left behind sticking out of the ground where it was originally? As to accusations of not watering the grass seed. I did not. I don't want to waste water on a job I know was not finished. He finally came over to revisit what I wanted. Wants never changed? On July 9th he finally came with a mini Bobcat to level the yard. I showed him the root, he pulled out a massive rootball he left behind the 1st time. He took 2 buckets to the pool area, never spreading the dirt he promised me he would. He loaded & left without talking with me, I was in tears when I went out to look, it was worse than when he just rototilled it. As Frank was driving away he gave me a Thumbs-up. I was in such disbelief, I returned a thumbs up, I wanted him gone. I contacted him a few days later and he wants another meet up? If you didn't do it right 2X why would I have your return. I went & got a grader & did the job myslef. I'm 58, a Veteran and on Disablility,

Jr. Landscaping and Tree Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.