We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Antiques

P Squared On Sheridan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Antiques.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I phoned the business on Sun., Jan. 29 and explained my request to the employee, which was to sell some dining room furniture belonging to my parents and grandparents before Feb. 1, when a junk removalist would clear out the building. Paul, the business owner, returned my call that evening, and the next day came and looked at various things at my house and at my parents' building, taking several photos. He said he would give me a quote. I did not hear from him, so I e-mailed him on Fri., Jan. 27 and then phoned him that evening. He said that he had received the e-mail but had not done the quote yet, but told me he would do it "now". That is the last I heard from him. I left several phone messages for him and asked an employee to text him, reminding him that the furniture had to be out before Feb. 1. He completely blew me off, and now the furniture is on its way to a landfill. I will need to find other ways to dispose of the articles at my own house. I don't understand why, if he didn't want any of the articles, he didn't tell me that.

    Business Response

    Date: 02/24/2023

    Just an FYI we had covid go through our store the week this lady wanted us to move the furniture. One employee attempted to contact her but was unable to do so. Were
     sorry that she is upset but this was unavoidable due to covid.

P Squared On Sheridan is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.