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Business Profile

Computer Programming

Ryzac, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Programming.

Reviews

Customer Review Ratings

3

Average of 4 Customer Reviews

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Review Details

  • Tori F

    Date: 05/31/2024

    Tori F

    Date: 05/31/2024

    I contacted them via email twice about my renewals because it did catch me off guard. Was there a reply? No. Nothing to acknowledge me. I had a few questions to see if I could even have the rest of my year prorated but they just took the money and ran. At the rate of the subscription, youd at least expect an automated customer service reply. Bad business practices.

    Ryzac, Inc.

    Date: 06/04/2024

    Hi there,We would like to hear more about this and help resolve your issue. I looked through our email correspondence and could not find a ticket associated with your name or email address. Please reach out by submitting a request through our *********** (************************************************). Our support team can help.

  • Sherie O

    Date: 06/02/2023

    Sherie O

    Date: 06/02/2023

    They charged me $300 without any warning for a subscription I thought was cancelled. And they proudly say "no refunds" on their site, as if they aren't being predatory in the first place.

    Ryzac, Inc.

    Date: 06/04/2023

    Hello, I'm a member of the Customer Support team at Codecademy and have found both your account and the charge associated with it. You were charged because Codecademy subscriptions renew automatically using the payment details on file for your account as mentioned on the Help Center, the check-out page, your account page, and our Terms and Service as well as a reminder email titled "Your Codecademy Pro membership is about to renew" sent to you on April 16, 2023. Unfortunately the subscription wasn’t canceled prior to renewal.   We have terminated your Pro subscription, and issued you a refund for the last charge on your account. You should see the return credit on your card statement within 3-5 business days depending on your bank’s processing speeds. If you would like additional information, please submit a ticket at help.codecademy.com by clicking the "Contact Us" button on the upper right hand corner of that page and filling in the submission form.

  • Zachary B

    Date: 04/21/2023

    Zachary B

    Date: 04/21/2023

    Great programs and courses. Just a really ****************** platform for everything coding. Great company with great customer service.

    Ryzac, Inc.

    Date: 04/28/2023

    Hi there,Thank you for sharing your experience with Codecademy.

  • David H

    Date: 08/30/2022

    David H

    Date: 08/30/2022

    I see a lot of complaints about refunds with Codeacademy. I came up for renewal with them this morning, after a special 1 year offer. They automatically charged my card for quite a bit more than the first year cost. But I wasn't using the service. I contacted the company via email (contact page) and requested a refund. I was promptly refunded with an apology. Any company can make mistakes. It's how they fix them that matters. Since they did exactly what they promised to do and gave me service for a year, and then made an auto-billing error, and immediately corrected the problem, I have say they are doing a good job. I'm ********************* and speed is about all you can ask for in these days of automation. Thanks. ***********************

    Ryzac, Inc.

    Date: 04/28/2023

    Hi there,Thank you for sharing your experience with Codecademy.

Ryzac, Inc. is NOT a BBB Accredited Business.

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