Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tire Dealers

Mavis Discount Tire

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Reviews

This profile includes reviews for Mavis Discount Tire's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mavis Discount Tire has 1305 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.1/5 stars

    Average of 989 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDanielle D

      Date: 04/22/2025

      1 star
      I'm disgusted with this Mavis location (***********. *********, **). They put on 4 new tires, broke off the wheel locks when they couldn't find the key and then left my car with 4 missing lug nuts (1 in each wheel) yet somehow passed the car for *** inspection anyway. Then they told us that the car was in need of a full set of brakes. Thankfully we took the car to our regular mechanic who discovered we were absolutely not in need of brakes...still had 70% of the pads left. This Mavis location tried to get us to have them put on new unneeded brakes for $1500! Disgusting! I wonder how many people they ******* with unneeded services. Shameful! Will NEVER go to them again! Watch out!
    • Review fromGlenda K

      Date: 04/22/2025

      1 star
      Very poor customer **********************, on ************************ On Friday our car new tires developed a flat ******* who identified himself as the Manger advised us that the size of the whole the tire could not be repaired but replaced with the same brand of tire and he would order it with a $25 deposit and would be available to be installed the next day Called ******* around noon , he put us hold several times then stated he didnt know what was happening but he would give us a discount for the inconvenience and it would be Monday due to the company beginning closed on Sunday Called Monday morning I was told ******* was not in and he did not have a order for the tire and that type tire is NO Longer available and if ******* had placed the order he wouldve saw it was discontinued He continued to say ******* has a tendency of not following through on orders but he would refund the deposit (which was found) and order a tire replacement that was compatible and it would be delivered on the next day and be installed in the afternoon I called this morning (now Tuesday) ******* states the tire was not ordered and the deposit was refunded I attempted to explain to him what we was told but ******* continued over talk me and would not give me a chance to speak He continued to say your old tire will be sitting outside the door and you can pick it up outside!!Then Hung up on me Poor Customer ********************** Do yourself a favor,Dont anguish yourself Go to a Professional dealer for any auto repair
    • Review fromBenjamin B

      Date: 04/20/2025

      1 star
      Ripped off and lied to 2700$ I paid and car had to be towed to another auto shop. Warning not honest or qualified.
    • Review fromEdward G

      Date: 04/20/2025

      1 star
      Mavis in *******, ********** completely jacked up the rims on my Dodge ram pick up truck and then the brakes on my work van. Had to pull the van over on the highway because every time I stepped on the brakes it veered to the right. When I called to file a dispute, they sent me the regional manager who called me. Mr * ****** did absolutely nothing but question my integrity and try to undermine the severity of the issue. The manager and assistant manager in that store have been stealing from that company by all means necessary. Ordering Tires off of ********, going to ******* for tires and pocketing the money when people pay cash, guaranteeing work that wasnt even done in their garage are all things that happened to me. This came AFTE* I had tires installed on a Dodge *am and the technician did NOT realize there were wheel locks and proceeded to scratch the heck out of my wheels with the air wrench.Both cars were mismanaged, and after calling corporate and being assigned, the regional manager, I realize that Maeve is only cares about their bottom line and not the people they service or customers. This company should be shut down and the regional manager laughed when I said I would escalate it further by claiming, you think this will go any further than me?
    • Review fromFrank F

      Date: 04/19/2025

      1 star
      Without a doubt the manager named **** **** is a racist. Unless you got blue eyes and blonde hair, avoid this place at all costs.
    • Review fromDavid R

      Date: 04/18/2025

      1 star
      If i could leave 0 stars i would . Needed tires put on rims . Ripped me off stating they didn't fit . Was all a lie to get me to spend 400 for 2 tires and trying to con me back to get 2 more . The place should be shut down !!!
    • Review fromStefan i

      Date: 04/18/2025

      1 star
      mavis just tried to scam me took the car to get an alignment. and they said they want to show me something. what they showed me was grease all over my cv axle and said my boot is throwing grease. what they didnt know is that i just replace that cv axle a few months ago. they grease in the cv axle comes balck but whats all over my boot and wheel is green. it also doesnt like like it was slung it looks like it was rubbed on there. i can see finger marks. this is absolutely ridiculous.
    • Review fromZachary M

      Date: 04/15/2025

      1 star
      Mavis does not honor warranty claims. I purchased tires in March 2024. By the time I got the vehicle inspected in October, the tread life was already below HALF after only driving 11k miles. By 20k miles and regular routine rotations by a dealer, the tires were junk and cords showing. Warranty denied my claim and said it's a problem with the alignment of the vehicle. I provided proof that the vehicle was aligned properly, but they still refused. manager of the ********** store told me they would offer me a $150 store credit which does me no good as there are no stores local to me. I only used them because I was out of town and had a flat that was unrepairable. It caused me to have to purchase 4 new tires. Manager told me that's all they would do and to enjoy the new tires I had to purchase locally and hung up on me. Horrible customer **********************, Horrible tires, and overall bad experience.
    • Review fromAndre K

      Date: 04/15/2025

      1 star
      I purchased 4 new tires with alignment in October 2024. The mechanic damaged the bolt to the rear camber. They replaced them in November 2024 but did not place them on a service invoice. March 2025 I noticed that the rear tires were slick and I mean no tread at all with only 3400 miles since installation. I take it back to get the alignment rectified and get the tires replaced since it has a manufacture warranty of ***** miles. They deny any of the damage and says that it was because of the rear camber. I tell them they replaced them since their mechanic damaged the camber bolt by over torquing and that it obviously wasnt done properly. The manager then over talks me and says I talked to my region manager and we arent going to replace them. I want my car fixed properly and two new tire for the rear.
    • Review fromAnn A

      Date: 04/14/2025

      5 stars
      I had a great experience with the ****** location today. *****, the manager, I think gave outstanding customer **********************. He was aware of the time constraints I had due to a medical issue and did his very best to ensure I was in and out quickly. I'll be back

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.