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Business Profile

Graphic Designer

Best Graphics NY Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 10th I had contacted Best Graphics NY Corp to order an 8ft x 3ft sign for an event hall. I am a project manager for the business owner that entrusted me with this task. The cost of the sign and materials to install came to a total of $700. After our transaction the owner of Best Graphics NY Corp named ****** assured me the the sign would placed the following day. The next day I had called to follow up and I didn't receive an answer. I've sent an email. He finally responded and had shown me a photo of what the sign would look like and I had approved of the outcome via picture messaging. There after he had ghosted me for a while, going on weeks.So, I had shown up to the business in person and I had seen our sign in the printer but no one was availabe to assist me. According to the other businesses with in the plaza, they are never really in their part of the plaza. They are barely seen. So I had continued to call. After sometime Hectors ("said girlfriend") reached out to me and assured me that he was not ignoring my calls or text he was placing a sign for other businesses. Then days later I was told he was in the hospital and that they were sorry for the inconvenience. I had asked for a refund from her and she says it would have to be from ******. Currently it is the end of June (June 27th to be exact) and I don't have a sign or a refund and I am very displeased with this. I would like other consumers to stand clear of this business for their poor business practices and con artist behavior.

    Customer Answer

    Date: 07/24/2022

    Better Business Bureau:

    At this time, I have not been contacted by Best Graphics NY Corp. regarding complaint ID ********.

    Sincerely,

    ***************************

Best Graphics NY Corp. is NOT a BBB Accredited Business.

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